Discord Support is nothing CLOSE to "support".

Illuminatedillusions

• 5 augustus 2024 17:54

Its been around 6 months, and I still couldnt get my falsely banned account back, my server that got raided by a bot of mine which's token got stolen, impersonated a bot. Made like 10 tickets and their “clyde” kept closing the dang thing, the only thing support is useful for is for “message” reports, they cant even enable an account even after they have more than enough proof to get the account back.

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  Davisseph

  • 5 augustus 2024 21:24

  Yeah bro, understandable. I'm at the point where I've begun researching their arbitration process. 

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  Topolbof

  • 6 augustus 2024 15:54

  They won't even read this, congratulations. Although, I dare say, they can be sued.

  There’s probably no point in contacting technical support either, they don’t do this, but if they returned Trust and Safety, they would help us (click on the link)

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  Они даже не станут это читать, поздравляю. Хотя, осмелюсь предположить, на них можно подать в суд. Обращаться в техподдержку, наверное, тоже нет смысла, они этого не делают, но если бы они вернули Trust and Safety, то помогли бы нам (нажмите на ссылку, и проголосуйте, точно так же можно написать комментарий об этой ситуации).

  https://support.discord.com/hc/en-us/community/posts/24781831607959-EN-I-suggest-putting-Trust-and-Safety-back-into-the-requests-on-the-site-support-discord-com-RU-Я-предлагаю-вернуть-Trust-and-Safety-в-запросы-на-сайте-support-discord-com
  
  By the way, in the comments there, you will find a link to the petition, please help spread it! And write a comment about your problem there.

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