So discord refused to help me in getting a refund for Nitro because I lost the login to the email associated to the account. When I contacted them about it, they never helped me, instead I got told repeatedly to use the email associated with the account and completely ignored.
So i went to paypal (how I paid them) for the refund. Discord then disabled my account and told me to close the ticket and then contact them to get my account back. I did just that, its been well over 12 hours now and discord refuses to respond with a human.
I understand COVID has businesses hard pressed for response times but this is absolutely ridiculous. They're essentially holding my account hostage over $9.99, which I never even got back. And I closed the case, I even provided them with proof of it in the original support ticket. Is there anything I can do? Discord doesn't even care enough to have a bot answer their Twitter account and they're not answering my tickets.
I've heard on other sites their team is a joke but I didn't want to believe it but here I am.
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