Discord staff to remove accounts from automated flagging system

heathen

• 17 september 2021 02:36

I have been in contact with a staff member for about a week with no help. I am constantly having to verify that I am not a bot with hCaptcha every time I log into discord for about two weeks. I have tried resetting everything to no avail. (2FA and what not) In the end, it was said that my account was flagged for using a VPN that had too much activity and cannot be removed. Due to the system being automated. I find that hard to believe in this day and age. TL;DR - allow accounts (not bots) to be removed from the automated flagging system when they get flagged for literally no reason. Therefore, not needing to verify every login with hCaptcha. It is beyond off-putting to be essentially told 'nope sorry, send something in feedback' after trying all the trouble-shooting that you have done and they suggested.

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  heathen

  • 18 september 2021 15:37

  https://support.discord.com/hc/en-us/community/posts/1500000354482-Suspicious-Activity-Trigger-Too-Sensitive-and-Lockouts-Too-Aggressive
  
  This post explains it better.

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