New UI is clunky, cluttered, and inaccessible
[Copy/pasting some of this from the email I sent Support earlier today.]
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Logging in and seeing the new UI was like a horror story. Pls fix!
The old UI was more minimalist: it didn't overstimulate or overwhelm me with unnecessary submenus in the role menu or disorienting "jiggle" animations [when zooming in on images]. It was clean, it worked great - and you could resize text down to the decimal.
With the new UI update, however, there is no automatic spacing between images and the text that came before them. The "empty" code blocks on mobile (which I had been using with a single space inside to divide between sections in guide channels/"read only" stuff) are COMPLETELY invisible, unless I use a special character to render them visible again. (Thank you, invisible braille character!)
The role menu - once so easy to navigate! - has had its icons redesigned to be larger and more elaborate for *no* obvious reason. Before, the settings/contents of the role menu were on one page. It was easy to scroll and tweak role perms individually; now, it's just clunky and requires more tapping to get to where I want to go. (Additionally: I have a LOT of roles. I don't need to see how many people are under each one. If I wanted to manage roles en masse, I'd just go to the Manage Members page.)
On the accessibility front: this layout isn't just inaccessible for those who have trouble seeing stuff. Take me, for instance: I'm neurodivergent (OCD + ASD). This UI change is seriously hard to put up with as a mod - the more submenus there are, the more overwhelming/overstimulating it gets for me. I'm overwhelmed. I spent hours poring over my server last night, reformatting my story channels and trying not to lose my mind.
Accessibility is more than just TTS, alt text, and colors: it's important to take neurodivergent folks into account, too. Many of us do not like complicated, over-burdened apps. Quite a few of my pals prefer (or even NEED) customizability *beyond* text size, and will often use invisible characters, markdown spacing, and code blocks to achieve it.
Simplicity is key to accessibility: the second you start putting things like role colors and permissions into submenus when they were fine *before*, it starts getting to be...too much. Accessibility is also about customizability, such as allowing the user more control over their experience (including being able to preserve certain layouts on one's own server).
Please listen to the people struggling with the new UI: for many of us, it's more than just annoyance or a struggle to adapt. In their journey to make Discord more accessible, whoever was working on this new UI inadvertently did the opposite.
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TLDR; I want the old UI back. The current layout is straight-up overwhelming [for me].
[Please upvote if you agree. 👍 I want the Discord Team to see this, and I have a feeling that many of y'all with eyes want the same. 👀😭]
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So true, it's so uncomfortable, I don't even want to open the app sometimes. Small text is hard to read and the customization options don't work for the entire interface. Please change it back.
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Massive agree, have kept to the freshest version of discord that still uses the old UI because otherwise discord is entirely unusable for me.
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Speaking of accessibility, they also took away the functionality of physical keyboards for the mobile app. Simple stuff like pressing enter to send a message and having a cursor in the text field, being able to shift/arrow to highlight... All that is gone for no reason??? And the only thing they told me is "up vote it in the suggestions, maaaybe we'll patch it in the future". I use physical keyboards on my phone almost exclusively and now the functionality is absolutely gone with no way to go back to a previous version. I do not understand the logic of "updating" an app and removing features.
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Agree as well. Discord needs to fix this.
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Thanks for all the comments & upvotes, folks! Here's hoping the team sees this and fixes it 🙏
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I'm not neuro-divergent (that I'm aware of) but I do have loss of sight in one of my eyes. If it wasn't for a few sites I'm on requiring Discord, I wouldn't be on Discord at all. I use a tablet with a keyboard... having to hit CTRL Enter to send a message now is driving me nuts. And that's just one problem. There are multiple.
I do get tired of so-called 'improvements' when the previous version is perfectly adequate.
Some updates end up being downgrades. That's what this feels like.
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