DISCLAIMER: IF YOU ARE SELECTED FOR THE EXPERIMENT, YOU WILL FIND THE OFFER IN YOUR NITRO TAB IN THE USER SETTINGS.
DISCORD AND ITS OFFICIAL STAFF WILL NEVER DIRECTLY MESSAGE YOU ANY OFFERS IN YOUR DMS. PLEASE BE CAUTIOUS OF DMS FROM STRANGERS AND BOTS OFFERING FREE NITRO.
The following FAQs are only applicable during the initial, free 30 day offer period. After your 30 days have ended and your subscription has begun, you can refer to our general Nitro and Boosting FAQs!
Canceling Nitro Subscription
Can I cancel during my free 30 day period?
Yes, you may cancel at any time during your first 30 days. When this occurs, you’ll finish out your first 30 days, and we will not charge you on the renewal date! If you’d like to cancel, open User Settings > Subscriptions > click “Cancel” next to your subscription.
What happens to the Boosts I bought during my free 30 day period if I cancel?
Your additional purchased Boost subscriptions will still be active! Keep in mind that if you cancel your Nitro subscription, your Boosts will renew for their full amount on their renewal date.
Check User Settings > Billing to see when your Boost subscriptions renew.
I bought additional Boosts during my first 30 days, but I don’t want them to renew. How do I cancel?
You can cancel your Boost subscription under User Settings > Boosting > click the three-dot indicator next to the Boost you want to cancel. More info about Boosting and canceling Boost subscriptions can be found here.
Changing Nitro Subscriptions
Can I change my Nitro plan from Yearly to Monthly or vice-versa?
No, you may not make Nitro plan changes during the free 30 days. You can upgrade or downgrade your Nitro subscription once the first 30 days are complete.
Can I change my subscription plan from Nitro to Nitro Classic?
No, Nitro Classic is not a part of this limited time offer. Once the first 30 days have lapsed, you can decide if you wish to change your subscription plan to Nitro Classic!
What if I’m not in the Experiment?
My friend received this Nitro promotion but I didn't. What's up with that? Can I get this offer as well?
Unfortunately, since this promotion is running as part of an experiment, you won't be able to opt into it. For the experiment, we've selected a random percentage of users who’ve never subscribed to Nitro and are active on Discord as a thank you for choosing to spend their time with us.
Why is this promotion only in English speaking countries?
Many of our experiments run in English speaking countries to start so we can determine if we want to continue pursuing them! Gotta start small and make sure everything is in order first.