Be more accurate about phone numbers
I am tired seeing Discord coming up with the only solution to borrow a new phone number rather than actually looking forward to be creative.
I used to verify my past accounts with phone numbers.
Some of them were even terminated for an awkward reason, but that's a different story.
However, there is yet no method to log into your account via your phone number.
Even worse is that you're not eligible to request the email that the phone number belongs to nor can you remove the phone number from that account. It is your right to remove the phone number from an account via the support. Because if this isn't the case, compare it to this;
Basically, once you verify your phone number on one's account, it is their full right to take control over that phone number and neither you will get to know which account uses your phone number nor can you request to remove it.
One last thing is that I assume phone numbers are in use even if the account has been fully deleted afterwards. I have checked all of my Discord accounts to see if I am blind but the results were negative and I couldn't find any linked phone numbers to any of my current accounts. I am being told that my phone number is in use via SMS / Messages once I attempt to verify my phone number, me as the holder of the phone number, with my account. To visualize it;
The reason I post this in Account & Server Management as an issue & suggestion / feedback is that I am tired of dealing with "something's going on here" phone-locks. This has occured because I messaged more people than I usually do hence why that poorly developed system got triggered.
I do not think that this is the right way to filter in between actual users & bot accounts.
But I hope that anybody can anyhow relate or upvote this post.
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Well.. I am in this situation now, First of all, I created this main account, I don't recalled if I ever make another account and tied with my phone number.
What they told me...is, there's a lot of excuses from them (i guess)
1. I'm so sorry for the frustration! Unfortunately, our team has an extremely strict policy and if you do not remember the original Discord account associated with the phone number, we sadly won't be able to provide that account information due to privacy and security concerns.
2. I totally understand your sentiments and I apologize for the frustration but we really won't be able to tell you which account the number is currently tied to or remove that number unless the request comes from that email.
3. I totally understand your sentiments and I apologize for the inconvenience, kindly note that the phone number associated with any account needs to be verify first with the use of codes that are sent to that particular number itself thus it is highly not possible for someone else to use the number on their account.
----------------------------------------------------------------You're correct, there's chances they deleted/terminated inactive or bot accounts with phone number and never reset.
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As a holder of phone number, we have to rights to ask them remove whoever tied with our phone number.
I even screenshot them my phone number to proof that I am the owner.2 -
It doesnt seem to be a big issue for them. It saddens me... Thanks for sharing those generic responses you got, makes me feel less human and more of another fool in line for the generic response machine.
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