Support is crazy.
Recently I got suspended for being “underage” which is not the case, I'm 17. I sent Discord ALL of the proof they asked for. then got a reply to that, it said. we need your full username, when they told me I had to put the last 4 letters of my username (including all the other info they needed). after that, I sent the full username with my ID and my face in a pic. it got declined and they told me I violated the rules and I'm still gonna be suspended till 2026, dawg imma be 19😭
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That's Discord for you. Be lucky you're getting it back at all.
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