Password Reset emails not sent (ISP confirms no email reach the mail server) - locked out!

Laurent

When I logged into Discord from a new computer, it asked that I change my password.

I clicked the "Forgot your password" link, and nothing happened,. 

Tried several times. Whitelisted discord.com and discordapp.com, nothing. Opened a ticket at my ISP to verify if these emails are discarded as spam: no email were ever received from Discord.

Opened a ticket at Discord, received a ticket number, and then nothing.

I do receive emails from support@discord.com, but no email for pwd change instructions.

This is very annoying, I have a paid subscription to AI bots and they can only be used from Discord.

I have now been locked out for 3 days, and have projects to complete with this Discord-only AI.

What can I do?

 

On Windows 10 and Android, same problem.

1

Komentarze

Komentarze: 4

Data Głosy
  • Neelspandanbaidya

    having the same problem! Did you fix it?

    0
  • Laurent

    Not at all. Never got any feedback from support, except the notification that my ticket was opened.

    I contacted the Discord Twitter account, they replied the ticket was still queued.

    0
  • Neelspandanbaidya

    :-: how to fix it it was my main account since 2021 

    0
  • Laurent

    I created a new Discord account, and asked Midjourney support to move my subscription to this new account.

    Midjourney has actual customer support.

    0

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