Age ban appeals being ignored?

Komentarze

Komentarze: 9

  • Poi

    Hey man im going through the same thing too, and its not just us! ive seen a few posts like these for the past few days. discord support seems to be extremely slow for these types of appeals as of lately for some stupid reason, ive appealed 16 days ago and ive lacked a response at all, i took my efforts to their twitter support account and got a bot reply about eta times being unavailable and to be patient. i hope you do succeed in getting a response since it godamn sucks to lose an account with memories, messages and value to just be vanished off the face of the planet over a poor mishandling on their end. but yea this whole experience is definitely nerve racking as each day goes by and i hope you get your issue resolved as i wish for myself too 👍

    1
  • lobotomylo

    This is just beyond frustrating. Discord support definitely needs to be managed better, not truly understanding how a company so large can have such a poor support system in place. Best of luck to you. 

    2
  • totallynotcarwen

    The same thing is happening to me!! I don't know what to do Ive sent 4 tickets and 2 marked as solved for no reason, ive made follow up tickets and yet they wont reply or unban my account! I don't get it, all they have to do is read the info provided and check if the face matches up! all my tickets are being ignored and im also trying to contact discord thru other platforms but to no avail.i really hope both our accounts are given back to us, im really scared for my account

    2
  • Melon

    This is truly upsetting. Again I hope you get your account back soon and I’m sorry you went through this just because of a joke :((

    1
  • LoIsLost 3

    totallynotcarwen, i’m so sorry this is happening to you too. Hopefully they actually do something about it rather than just sitting there ignoring all of us :/ 

    0
  • Melon

    I got my account back!!! :D

    0
  • LoIsLost 3

    Yayyyy! very happy for you melon! how long did you end up waiting? 

    1
  • Melon

     A month 💀

    0
  • LoIsLost 3

    oh god 😭 well glad you got it back!! 🩷🎀

    1

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