Crashing when streaming games

Komentarze

Komentarze: 41

  • Khurram

    I get a similar issue when I stream league. Instantly crashes discord

    10
  • Zenryusai

    It has been a recent thing for me as well. When I "Go Live" discord will crash and reconnect but it only seems to happen while other people are watching. A friend of mine was also streaming for hours while he was solo. As soon as i joined and tuned in to his stream it kept crashing his discord and reconnecting him every 10-15 minutes.

    11
  • Ravex

    Same exact issue, the game that I'm streaming doesn't matter. Discord would just randomly restart after a few minutes of me streaming- sometimes it can last an hour without a restart, other times it takes just about 5 minutes.

    6
  • CrackMasterK

    Same problem here, Crashes while streaming doesn't matter how powerful the game is. I was even trying is with low demand visual novels and still got the crash.

    3
  • ERROR

    Same! I can’t go 1 minute without my discord crashing. Whether it’s live or screen sharing in pm, my discord would instantly crash.

    2
  • steeleye

    I upgraded to Turbo to stream at my source resolution and discord crashes anywhere between a minute to 15 minutes in. Has anyone received a response from the Discord team on the issue?

    2
  • Italianbum

    Before you start streaming. Open the task manager (Ctrl+shift+Esc) and check if your memory maxes out before crashing.

    If memory maxing out is not the issue, hit the windows key and type "event viewer"

    In Windows event viewer open the application log. Your computer creates a log anytime an application crashes. In the log there is an error code. If you cross reference the error code on Google you will likely find it too an issue with memory.

    4
  • The same thing also applies to me. Usually, whenever I'd stream and watch movies with my friends or perhaps stream games, it would display "Game Paused" and cause my discord to crash. I have dual monitors, so I would have a vision on both screens during the occurring event. Even if I check Task Manager for memory, there wouldn't be much of a memory max-out. So I'd try out the event viewer and look through application log. Discord wouldn't appear within there for me, so I'm uncertain to what is going on with the application. This same thing has been going on for me since November, and I have been looking for solutions to fixing this issue, however, I have not found a single thing that could resolve the crashing.

    If anyone were to be able to find a solution to this issue, I will gladly try that out!

    4
  • Italianbum

    It would be very easy to spot if the memory is climbing. I would recommend streaming a game that does not use a lot of memory. For example, I stream Jackbox games on discord and Jacbox does not need more than 500 MB of memory. But once I start streaming the game exceeds 1 GB in less than 30 seconds and climbs indefinitely.

    This is the solution that fixed my streaming issues. I changed one value in the registry and all my memory problems were solved.

    https://youtu.be/jb_fRAauBXk

    This solution fixed all my discord streaming issues. I had two different issues:

    1) When beginning to stream on discord, the game would stop releasing memory and build indefinitely. When the computer runs out of the memory, first discord would crash followed shortly by the game

    2) Games crash within 5 minutes after beginning to stream on discord. The Windows event viewer application log showed a memory error related to an access violation. My guess would be the game tried to acquire more memory and the system denied it, crashing the game.

    1
  • bruhbruh

    When i stream or share my screen it instantly closes it when someone is either in the call or tunes into my stream. Ive looked at my memory while streaming and it doesn't it doesn't seem like it spikes my memory. Even in the event viewer it doesn't show up as if nothing happened. I also reinstalled discord completely and it still restarts.

    3
  • no.

    This happens to me too, Even when screen sharing in DMs (proven using alt) and no memory climbs so events with discord.

    3
  • Ionic Squid

    I have the same problem, as do other people whose streams I've been watching.

    2
  • Burnett

    Experiencing crashes on discord go live as well while streaming league of legends with multiple viewers coming and going.

    Game runs fine and only happens a couple of times every few hours.

    1
  • Resized

    Same here, tried streaming Witcher 3 a couple of times and it always crashes a few minutes in when someone is watching.

    1
  • dStruct

    I am having this exact issue as well.  Discord will work fine as long as I don't try to stream any games, however even when not streaming I've been having issues with it crashing games as the game is running.

    I did some basic poking around and it looks like it may have a memory leak of some kind, however it crashes before the system runs out of memory, something is definitely not happy in the code.

    As for streaming, if I start streaming a fullscreen game using the default method it will crash discord after 5-60 minutes randomly, and auto-restart itself, that is if it doesn't crash the game I'm playing before hand.

    PC specs are i7-8700K, Asus Z370, 2x8GB DDR4-3000, Samsung 970 Pro M.2, 850 Pro SSD, EVGA 2080 TI FTW3 Ultra Gaming.  It does not struggle to run anything except Discord.

    2
  • steeleye

    Edit: It worked a hell of a lot longer with Game Mode being turned off. Not a solid fix :(

     

    This is going to sound dumb guys... but try disabling your Microsoft Game Mode.

     

    windows key - type in Game Mode - Click it off - Try streaming then and see if it works. It's been stable for me. 

     

    What prompted me to look at that was that my brother and noticed we had a dip in bandwidth when streaming and it would crash if we pushed it and discord would drop in sending packets. 

    Let me know if you guys get it working. 

    1
  • dStruct

    Very interesting Steeleye, never would have thought to look at that.  I do have my Xbox Game Bar turned off as well as all of the nVidia Overlay stuff.  I'll give it a shot, but the discord process does still definitely have something going on with it's memory usage.

    Join a lobby on Discord and open Resource Monitor and watch what the Discord process memory usage is doing.

    1
  • steeleye

    @dStruct I have a ticket in with Discord over the matter and have been working with them. My ticket was pushed to tier 2 support, so I am waiting for them to come back to me with any additional things. Till then, anything that is simple that I can try, I will give a shot. 

    We shall see what they say... 

    1
  • Exorius

    Every time a viewer join/rejoin the stream or the stream quality auto adjust because of internet/server instability(or whatever other reason) it eats up another chunk of video ram and never clears it. Discord crashes around 3gb (sometimes sooner) of video ram for me which is around 50% of my RTX 2060 total video ram. If no one joins its perfectly fine. That's what I have troubleshoot so far. I hope that helps with the solution.

    3
  • bruhbruh

    The Microsoft Game Mode isn't even showing up so I don't know if I have it or not. But I don't think that it would be crashing discord if I don't have it.

    1
  • Flamberg

    Same issue for me, last month.

    Reinstall, clear cache, playing with Discord settings - nothing helps.

    Seems like this issue comes after Discord outage in December.

    2
  • Drift_91

    Also having this issue. Literally no one I speak to on Discord is able to stream via GoLive without crashing at some point.

    1
  • Solaire

    Ive gone through this as well, ive observed my memory usage and have seen no ram spikes during stream or the crash. Ill be looking into the crash logs to try and see what happening, but my thoughts are that it may be a bug in the latest updates and the cause just hasnt been identified yet.

    2
  • Natti_Lin (They/Them)

    This has been happening to me since November. I've experienced it over multiple servers, both with using the Go-Live system, as well as the screenshare link workaround. Messing with the different streaming options in the Discord settings doesn't seem to help either :/ Sharing my webcam using the screenshare link however, doesn't cause a crash, it's specifically when sharing a screen or whole desktop.

    1
  • Flamberg

    Oh yea, screenshare is a workaround for mee too. I can play game in window mode and stream working throught screenshare without crash. And without sound offcoz.

    This is not so comfortable, but... what to say.

    2
  • bruhbruh

    Guess what!
    I made it worse!
    I completely reinstalled discord, tried a few other things, and now it crashes before anyone even sees that I'm screen sharing.

    Like the exact second i press "Go Live" my discord does a full restart. closing itself and reopening itself back into the menu screen.

    I found a website that describes possible fixes along the lines of:

    1. Disable Hardware Acceleration.

    This just seems to have made it crash when no one looks at it.

    2. Update Your Drivers.

    All of my drivers were up to date.

    3. Delete Appdata Discord Contents.

    Didn't solve anything.

    And 4. Reinstall Discord.

    Did not work...

    2
  • Tristan

    Same issue here. Really annoying......

    2
  • DesktopMemes

    I'm having the same issue. I've tried literally everything and nothing has worked. How has Discord not fixed this yet??

    2
  • steeleye

    Received an update from Discord Support. I was told there was an Nvidia firmware issue that was causing the crashes. I was told to download and use the Discord Canary client to hopefully resolve the crashes. 

    I've been working with Discord support behind the scenes crashing Discord over and over to get to this point! I'm hoping it all works...

    https://discordapp.com/api/download/canary?platform=win.

    Cheers all and may the Discord Canary carry your voice! XD

    Edit: I tried to stream at 4k for about an hour. No crashes... however the video was poor. My poor viewers suffered for this test. I dropped the video from Source to 1080p and that cleared up the video feed. Changed it back to source and the video became more blocky. 

    Hopefully this helps others :) 

    6
  • DesktopMemes

    @steeleye

    Using Discord Canary Worked! Thank you so much. This had been annoying me for months!

    You're a legend mate.

    0

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