My account has been falsely disabled

Alper Semerci

Hello, discord falsely disabled my account. They said I was under 13, even though I'm literally 14. They wanted my ID card and my face. I gave them. But they didnt even care about it. All they said was 'Make sure you are holding your ID card and your tag' I did that as well. But nope, they still said the same thing. 

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Komentarze: 6

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  • italian_christmas_donkey
    • Edytowano

    There’s nothing anyone on this forum can do for you. The only way to get your account back is to contact Discord’s support team: https://dis.gd/request

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  • Alper Semerci

    Well, discord support did not give a crap about it, so I decided to post here.

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  • chaton8633

    Hello Alper Semerci,

    If you want to appeal an action taken on your account, you can Submit a request.

    INFO : Users whose accounts were disabled for being too young to use Discord MUST choose "Update My Age Information on Discord" as their Report Type option. So, in your situation, you have to choose : Trust & Safety -> Appeals, age update, other questions -> Update my age information. Please make sure to fill in all fields on the form.

    For verifications purposes you have to add an phtoto of yoursel holding 1) a photo ID which contains your date of birth and 2) a piece of paper with your (or your teen's) Discord username, using the Add File option.

    Have a nice day,

    Chaton

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  • Alper Semerci

    I've did the exact same thing, but discord support bot completely ignored it.

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  • Alper Semerci

    Just as I thought, instant silence. Beacuse discord moderators never care anything.

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  • Jimmy Wick

    You can get unbanned from Discord by contacting the admin or one of the mods of the server that bans you and asking how you can make amends. For platform bans, you can use a VPN or an alternative device to block your IP number. 

     

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