Beginning in Fall 2019, we'll be merging our eu-west and eu-central voice server regions into one bigger and better server region, Europe! The new Europe server region, available as a voice server option in Server Settings > Server Region, will serve all users throughout the European continent! From the sunny shores of Portugal in the west to the fertile soils of Cyprus in the east, this new region option encompasses hundreds of voice servers throughout the European Union and beyond!
Our number one goal for voice services on Discord is performance. We want you to be able to connect to your friends quickly with excellent voice quality wherever you are, without having to worry about regions or configuration. Combining these regions makes it easier for us to grow voice service throughout Europe and provide better performance for everyone!
Today, when you're connected to a voice server in the Europe region, you'll still sometimes see domains labeled eu-west and eu-central appear in your connection info and in your Console Log. Don't worry--regardless of the name of the domain, you'll always be connected to the fastest nearby voice server option!
For users in eastern European areas, including Ukraine and Turkey, both the Europe and Russia server regions may serve you well, and Discord will automatically connect you to the best option! Server owners in these areas can try both options to see what fits their users best!
We're always working to make it easier to chat with your friends on Discord, so if you're experiencing poor voice quality or other issues, we're here to help! Make sure to check out our Voice Chat category for assistance with some of the most common troubles, and if you still need help, contact our multilingual always-online support team!