My account was disabled immediately after registration
I received invitation from my friend. Immediately after I passed phone verification, my account was disable. I haven't yet had a chance to read a single post. I may have clicked the invitation link twice. Other than that, I don't remember did anything wrong. I submitted a ticket(#31637557). No response so far. I already verified my email address and phone, so no way I can register another account. Please help.
I think I found a bug. There are two accounts created. How could I create two accounts with same email address? Must be a bug. Anyway, I still have the window open after registration. It shows unclaimed account. When I try to claim it, it shows "Email is already registered". When I try to login with another window, it shows "account disabled".
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Update: someone enabled my account after this post.
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Same Happend To Me Today
i Verified My Number On My Mobile Account And Then Both Pc and Mobile Accounts Got Disabled in 2 Minutes i Had a Verified Number On PC
[Edit]
It Got Fixed0 -
Hello, i had the same problem, but me i used a custom email address and as soon as i verified my account with my phone number it got disabled
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Hi how was the problem fixed? I’m sitting with the same issue and I’ve never been on discord before. I wanted to start gaming with my boyfriend but seems I shouldn’t 🤦🏻♀️
ALL SORTED, thank you 😃-1 -
i made ticket and while waiting i thought of making a newer one maybe the phone number was bugged? so i tried email and password and after registering it asked for email verification so i did verify and after that asked for number verification i put different phone number ans it said account has been disabled here take a look someone tell me what just happened i have same issue with William Mayer
https://support.discord.com/hc/en-us/community/posts/11680308158999/comments/19413497705367
please help
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The same thing happened to me. I created an account using an email address in my private domain. It asked me to verify that I'm human. I did. It then said something like “oops there's something suspicious and you need to verify a phone number”. So I added my phone and verified it. I got an email to asking me to verify the email address. Clicked on the link. The system then said it was verified. But when I tried to log in, it said my account was disabled. Within 2 minutes, I got an email saying my account was disabled for violating the ToS or community rules. Since I was never able to log in, I don't see how I could have violated any terms or rules.
I wondered if the system didn't like a private domain, so I tried again using a gmail account. Same exact problem. so it's not the domain name that's the issue. There's clearly some false positive flag being tripped, and I'm not the only person being affected. I just don't know what it is.
I tried sending email to support@discordapp.com only to get an auto response that the email address was no longer supported. I really need some help here.
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I am also affected by this. Some false positive that disabled my account despite me doing nothing.
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Has anyone recently gotten this issue resolved? I have not even gotten a response from the support group. Pretty much dead in the water.
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I am currently facing this exact issue as we speak. I am certain this was done in error, though I'm still waiting to hear from discord support on the matter.
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The same here. As soon as my account was verified, it got disabled before I could even get past the loading screen. Support also isn't getting back to me on the issue. I just really want to talk with my friends.
If anyone has a solution, please post it here
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I had the same problem, just contact the support, wait few days or hours it depends, and then they will unban it for you, thats all you gotta do, just wait.
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Hi team. The same problem. I've tried to make a second account for the work and it was disabled immediately after verification.
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I created a work account. I used the same mobile number as my personal account. As soon as I verified it the new account was disabled and I got a message on my personal account saying the mobile number was removed.
Never even got to log in with the new account.
Submitted ticket: 44706488
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Hello! Have the same problem!
Ticket: #44749081
[upd]
Issue solved!
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I got a response from Discord saying the account hit their spam filters which caused the issue. They had to manually validate it.
Looks like support ticket is the way to go with this issue.
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Same Problem with my account, please help. anybody
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Sign up and gets disabled straight away how pathetic didnt even get chance to login to my account
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Same problem. Ticket #46286728
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Same problem as well Nikita. #46495716
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Same thing just happened to me. #46717410
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My account was also disabled, does anyone know how to fix it?
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Samething here, I sent an email yesterday but didn't get a response #47024896
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Once I verified my phone number during registration, my account was immediately disabled. Support told me to resubmit a request with the Trust and Safety team, but after that they have been completely unreachable. I just want to use discord, I’m getting frustrated… My support number is 47253477.
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Same here. I was making an alt for streaming and after verifying my email I tried to log in again but the account was disabled. I also have contacted support but I haven't gotten a response. I tried asking them to enable the account (47711027), no response. I then tried to contact them about deleting the account so I could just start again(47717822), no response.
I would like to have the account enabled again but if that's not possible then I'll just start again in the account creation process.0 -
Im having the same exact problem. I contacted support but no response. i dont want to have to create another email just to create another account. my ticket # is 47850710. please let me know if anyone has any solutions.
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same issue
i just now contacted support but am a bit worried because i didnt get an email with my ticket or anything like that
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same issue #48131398
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- #48131398 PLEASE HELP I NEED MY ACCOUNT BACKK
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Same exact issue for me, #48477922
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