I sent an email out to discord a while ago, about a hacked account, attempting to transfer my email (Ticket #31401595). I got a response a few hours later, saying that the trust and safety team is investigating it, and they don't know when I would get a response. I thought I would get a response in 3-4 days or so, but nope. It has been 11 days, and I've heard nothing about it. I've sent some replies, but I still haven't gotten a response. Are they just ignoring my ticket or something? It's still marked as "open". Honestly, this is embarrassing that discord is a huge company but has an extremely slow team.
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