Technical Assistance must have permits to solve these problems.

My personal phone number was linked by mistake to another Discord account that at that time could be activated on the PC I was using, the technical support did not have permission to do anything to unlink my phone number from an account that was not mine , I had to fix it myself by accessing and modifying personal data from an external account, please, technical support should be able to do this without putting users' personal information at risk.