Trust and Safety no response for hacked account

It's been about more than 2 weeks since my account got hacked where the hacker changed the password and enabled 2FA. I do have the email linked to it. My personal private servers were deleted and I need em back. I always see that on Twitter it says that Trust and Safety team is at high volume, but it's like that for many days. I have no response for my 3 open tickets which were all replied to by the hacker before I got back this support account. The rest of my requests were marked solved with no response. How long will I have to wait for my account to be recovered? I see my account's pic and username changed

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