Discord not sending emails regarding requests

Comentários

5 comentários

  • Alani

    Sending appeals every day does nothing, ticket systems aren't a massive inbox where they'll be more likely to see if it you send more, it's a queue. As long as your ticket is open and isn't “awaiting response”, your ticket is in queue. 

    In fact, I've heard that sending a lot of tickets can get you blacklisted from support for other services, no confirmation on this regarding Discord's support though.

    1
  • Doppi

    You pretty much just sent yourself to the back of the line with every new spammed appeal. Just send ONE and WAIT. 

    0
  • aspdthing

    Don't they send an email to tell you the appeal was received though? I remember they had that a few years ago, that or I'm mixing it up with a different site. I'm less worried about the time it's taken and the fact they aren't receiving it.

    0
  • Alani

    I've been on the other end of these systems before, if it's marked “open” it's in queue even if you haven't received a response. Just check in here: https://support.discord.com/hc/en-us/requests and make sure the ticket is open and not awaiting response. If it's open, the best thing you can do is wait.

    1
  • aspdthing

    !! Thank you

    0

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