Worst costumer service I ever experienced

Masonportman46

Thanks for taking nearly 3 mouths and hundred tickets sent plus my ID information just to tell me my account and email is deleted after 30 days.

I was deliberately ignored by the discord support mods for weeks. I sent my email and my id infomation plus my account was disbaled without warning witch is ridiculous when i never broke the terms and conditions and rules of the site. I did everything possible discord support was asking for nothing was done to help me and now my long term account is gone.

Thanks a lot for being one the worst run websites I ever seen.

4

Comentários

5 comentários

Data Votos
  • FanAgent
    • Editado

    I'm sorry you lost your account. I am in the same boat and have had them outright ignore me and send unprofessional responses with no assistance provided whatsoever. I still don't know why my account was gone. Maybe one day Discord will wake up and realize this is not how a company is supposed to treat its users.

    3
  • name_yes

    My account was disabled and I couldn't login so I made an appeal. Surprisingly, I got a response from a real human being, but his response was basically useless. He told me that they have disabled my account for violating Discord's terms of service which I didn't (I read the community guidelines and TOS twice and I don't reckon breaking any of the rules), and told me to check my DMs on my account for more information and how I can appeal. How am I supposed to check my DMs if I can't even login??? Discord is really unprofessional and treat their users poorly, they have the worst support I've ever seen. 99% of the time it's either a AI/robot response or they just don't respond at all and close your ticket, the another 1% is a response from a real human being containing 0 useful information and just complete BS.

    2
  • Masonportman46

    Unbelievable 

    0
  • Masonportman46

    Tried to make a account i confirmed my age and and obeyed the rules. I'm on Nsfw site doing nothing i fall asleep and when I'm wake up I'm suspended for child safety. What the hell.? Can someone explain this? I did nothing abosulelty nothing and I'm banned. I'm so mad at nonsense 

    0
  • Masonportman46

    So now i voicd my concerns to the mods why i think they made mistak  in response. 

     

    God knows how long i have to wait now to get a response back let alone any help ro reinstate my account.

    0

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