Some issues regarding the support system in the age update department

Comentários

5 comentários

  • Hera

    Aqilcoll I am not criticizing this incident. If the Discord support team could deal with false bans faster, no one would hate this system. 

    1
  • Alpha

    Hey there, fellow victim here.

    From what I've gathered, discord is skating on thin ice with its investors as nitro + boosts alone haven't been able to support server upkeep + wages.

    They laid off 10% of their staff in January, which includes a lot of the trust and safety team. Bundle the numerous false flags by the automod system in and you end up with the atrocious response times.

    1
  • Aqilcoll

    I hate this discord age thing my acc is now at risk 

    0
  • Hera

    I did not know that. Thanks for information. Today is my 9th day. All extra tickets I opened were automatically closed. My main ticket is still open and waiting. I will be patient for up to 30 days. I hope discord knows what it's doing. Even though I don't think so.

    0
  • Alpha

    You're welcome.

    Try not to open too many tickets or spam them as it will push your further back in the queue.

    I wish you luck, some people have been here for weeks or months without anything.

    0

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