Server owner passed away, no support reply for over a month


2 comentários

  • Giovannilandns

    I'm sorry for your loss!

    I've also sent a transfer ownership request for one of my servers, where the owner hasn't been seen in months, and that was weeks ago, but similarly there has been no answer.


  • Chip

    So shortly after posting this they finally replied and said we don't match the criteria for ownership transfer, listing four criteria that we appear to meet, and refuse to tell us which criterion they don't think we meet, so we have no real idea why the transfer can't happen.

    Apparently the recommended course is to flush nearly 10 years of our community's history down the drain and start a new server. It's incredibly frustrating, and feels like an insult to the legacy of my friend who built this gaming community.


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