GOT MY ACCOUNT BACK ( heres how i did it )
All thanks to that one guy who also got his account back and posted it on this page.
Like most of people here who got scammed to changed their emails I already sent a thousand tickets (I even sent my previous transactions to show it was mine, I even asked for it to be deleted). The one ticket that finally got me: fill out the form as:
Title: Got Scammed
Description: Is there any way I could talk to a human?
They didnt send anything for mine but the original guy got an automated response. It just turned into “awaiting response” then I sent:
“My Discord account's email was changed. The login page says that my email does not exist. I cannot login.”
And they sent a response saying:
“Our team conducted an investigation and have reverted your account back to your original email. We apologize for the delay.”
NOTE: You could try just directly saying “My Discord account's email was changed. The login page says that my email does not exist. I cannot login." as the description in your ticket it could prove the same results. BTW ticket was under “Hacked Account”. I got mine after 3 weeks.
REMINDER:
- Don't send multiple tickets.
- Don't keep asking for updates unless it says “awaiting response”, this will push you to the back of the queue.
- If its marked as "solved" try replying to reopen the request if not, create a new ticket.
- “However, if you received a reply that our team is unable to provide additional information or support for your account then we cannot assist further. To continue using Discord, you will need to create a new account.” One of the replies I got. Just create a new ticket.
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that's kinda crazy how you did not get an automated response within 3 weeks. all my tickets so far have either been auto-solved or were met with a clyde response, the same one you got, after a day so. i'm going to try this now and see how it goes.
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also, when you sent: “My Discord account's email was changed. The login page says that my email does not exist. I cannot login.”, was that a reply to the clyde response saying "Thanks for reaching out — sorry to hear that you're having trouble signing in to your Discord account. We have a few troubleshooting tips that you can try and see if they help: … Unfortunately, if none of these suggestions work, you’ll have to make a new Discord account." ? I just replied to one of my tickets that was solved after clyde sent that response and the ticket hasn't opened again.
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Confections,
My bad, I meant it took me 3 weeks of making tickets, getting marked as solved, and making again to get my account back. The longest I've waited for a response was a couple of days at most.
In my case, there was no response at all when I first made the ticket much less an automated one (I don't know why). It just marked my ticket as “awaiting response” and so I responded with “My Discord account's email was changed. The login page says that my email does not exist. I cannot log in.”
Although I believe the original guy who found this method did get an automated response. It might also take a few minutes to reopen your ticket, but if it still doesn't I suggest just making another one. Once it is marked as "solved" there is a high chance they will not reply to any responses you make after. You could also try inputing “My Discord account's email was changed. The login page says that my email does not exist. I cannot login.” as the description of your ticket.
Best of luck, hope you get it back soon.1 -
thank you! I appreciate it.
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Its been 17 days by now. But still No Response, I did only one Ticket and there was No answer, No bot and no human. Should I reply to the Ticket?Just in Case If its No more in the queqe.
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OH MY GOSH, THANK YOU SO MUCH. YOU SAVED MY LIFE; I DID THIS AND NOW I GOT MY ACCOUNT BACK.
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to be clear, Trailr Alt I put in only that simple sentence in the description and just wait until I get my account back?
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thanks so much! this got my account back!
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Confections what did you do exactly?
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I just submitted a ticket request under “Hacked Account” and then filled out the subject as “Got Scammed” and in the description, I put “My Discord account's email was changed. The login page says that my email does not exist. I cannot login. Is there any way I could talk to a human?”. I also submitted a ton of screenshots as proof of some stuff the hacker sent me and my conversation with the fake discord staff and proof that the hacker dm-ed my friends to try and trick them. After a day of my request, I got an email telling me that my email was changed back and to reset my password.
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Confections Oh ok, I only put it in “Is there any way I could talk to a human”. But I'll be sure to do exactly what you did in case this doesn't work and hopefully I'll get my account back just like you did! Thanks.
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Thank you so much, now I got my account back :D
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TheDuplon ,
If you still have not gotten your account back with the ticket, I suggest just making a whole new ticket. Tickets that went on for that long did not prove any use in my case. Also check the statuses of your requests under My Activity, if it is marked as solved no matter how much you reply, they most likely will not respond back.0 -
I just did this and it worked! At first I made a ticket like this:
Title: I got tricked
Description: My Discord account's email was changed. The login page says that my email does not exist. I cannot login.
But it was closed, so I made another ticket but changed the title to “I want to speak to a person” and that worked for me cuz an hour later I got the email saying they had reverted my account email.
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Did you tick that you recieved an email or didn't?
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I put a checkmark that yes I had received an email saying my accounts email was changed. Also, idk how helpful this is but I figured I’ll include that for the suspicion of how I got hacked I put I don’t know/im not sure
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Trying this now, and so far my ticket is being updated frequently but there's no response, neither is the ticket being assigned to anyone. No bot responses either. Been a day. I hope this yields something.
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Hoping this works for my account :)
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Kori when you put in the option I dont know/I'm not sure did it work for you the second time?
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Yeah it seems so. The first ticket with the title I got tricked had the suspicion of “I was tricked by someone impersonating support or staff”
But the 2nd ticket only had 2 changes, that being the suspicion as “I don’t know/im not sure” and the title being I want to speak to a person
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Kori did you also provide any attachments on the 2nd ticket? Im gonna try this and see how it goes.
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I did not
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Kori and did you click yes when it asks if you got an email that your email was changed?
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Yes, I did
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If anyone is still having issues,
You could try leaving out the impersonator as a whole and try focusing on “My Discord account's email was changed. The login page says that my email does not exist. I cannot login.” as your description.
Attaching files and photos are not really recommended since they proved to be useless. They will just respond along the lines of “We don't have enough information to verify the ownership”, no matter how much proof you have.
I suggest just focus on the fact that when you try to log in, your email does not exist. Try leaving out the fact that you changed it and pressume “it was just changed”.1 -
Hi,
ive been trying to get my account back for exactly a month now but the replies didnt seem to help, i have talked to a human thorugh support but now theyre switching back to automated bots and i just dont know what to do. so may i ask if i can get some help through dming you on discord?.
anyway thank you for sharing this tip!, might try if my current ticket does not get any response1 -
Yeah no I tried everything here, I keep getting the same bot response.
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Hi, so i submitted another ticket, its those generic bot responses but i want to ask something for this line of messages.
If you believe you have been hacked and cannot access your account after following the instructions above, please reply to this message and provide details with how and when you were hacked so that we can investigate
i dont know what to provide details on how i was hacked since i put it under “I dont know/Im not Sure”
Thanks!1 -
Hi, my main account has been hacked. So I created an alt under the name of "makara_furusawa_alt". Any help can be provided.
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Arhammahmad06 Okay, did you receive a reply yet?
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