Disabled account for Being underage (AGAIN????)
In 2022, i jokingly as a stupid teenager said im “12” or that im “11” and someone reasonabily Reported the message, after a day i got a discord official message saying i violated the TOS and that my account was further suspended suspecting im a under the age of 13 to use discord, Ive sent out these pictures
My face
Passport/Goverment ID
And my username on a paper all together
after an entire day i did get my account reinstated, keep in mind this was all in 2022
now to the present 2024
Ive recieved a discord message saying that i violated a rule or broke a rule yet again for saying im under the age of 13, but keep this in mind, the message reported that said im under the age of 13 was said all the way back in 2021, so literally one year before my first ban. I assumed nothing was going to happen but shortly after the message i sent a file ticket support saying why should i get warned for this now considering ive provided my ID/Face/Picture overall literally 2 years ago already so discord can already know that im not an actual underage user.
so after couple hours whilst working with my friends i get discconected, logged out my account and saying its disabled, yet again having to provide my Picture/face/id/paper with my user, i dont understand why i have to do this again and why my tickets keep saying “solved” after 3 minutes of examination by “nelly” i find it compleatly unfair that this happend to me again over a stupid edgy joke of me saying “im 7” 3 years ago, and especially since discord already knows ive provided my ID, specifying that im not 13 or under ALREADY 2 YEARS AGO
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i just got a ban recently for this reason and i don't remember saying anything that i'm under 13
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Its extreamly weird considering ive already sent proof im not a under 13 2 years ago
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this can be a bug from Discord. something wrong has been going on Discord for weeks…
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I hope so, ive noticed a lot of people gotten disabled for it, i genueinly hope i can get my account back
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Oh, that's nice! If I get my main account back from this "i accidentally reported you" scam, hope I don't get falsely banned for being underaged.
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There's hardly any logic behind the way Discord bans people. The best that we can hope for is that they've iron out these bugs before they nuke all of our accounts, lol
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If you keep making new tickets they will get auto solved because you're flooding the ticket system
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HattieJosh, i accidentally have 3 tickets,
1 was about the warning i got initially for saying my joke i made that 4 hours before i got susspended
2 was when i made my first ticket to update my age info
3 i made the same ticket accidentally again due to not getting a confirmation email so i thought i didnt do it the first time, im very worried at the moment and im not sure what to do, it sounds very stupid but ive not eaten or drank little to nothing, im worried sick and i hope i can get my account back..0 -
i have the same issue i actually have no words for this system
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HattieJosh, this would be helpful if it was posted anywhere, instead of people having to guess that discord is just taking their time and being lazy
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Same Issue. Man it sucks waiting. Alr posted 10 twitter posts to get a reply.
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updated: the team responded to me after 4 days but they need another selfie of me, a clearer one lololol
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Hello Thuyltb2001, im so glad u got unbanned! say, uhm did the staff reach out to you for a clearer photo or did u just resubmit ur ticket ?
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Toplayr10, i didn't get unbanned. I only said they solved my ticket after 4 days just now and they needed a clear photo and my date of birth needs to be more visible. I submitted the ticket only one.
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Oh i see, im sorry for my confusion, I genueinly hope you get unbanned! ive accidentally got 2 identical tickets due to not getting a gmail confirmation.. hopefully that wont hinder its proccess
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a little update, ive recieved a message from “Discord Trust n safety” Asking for another picture of my ID and face with a paper saying my username, hopefully this does get me unsusspended
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Toplayr10, i have the same issue and waiting for their response
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I got disable on my acc like 2 days ago but i am 16y
I maked a ticket but the still put the status “ solved” and didnt respond on it
I post the proff and everything they need but i am still banned
Discord need a better support team
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update: i got my account back
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