Discord doesn't respond to my appeal
I received a ban in discord because I wrote on the popular discord server "dota2 ru community" that I was 9 years old, I received an SMS in the mail saying that I received a ban, I found out why, and realized that I accidentally wrote instead 19 years old-9, in the end I filed an appeal 4 days ago, I took a photo of myself with my passport and with my discord nickname, and still have not received an answer, I don’t know why, in the appeal I also indicated that I erroneously indicated that I am 9 years old, because at that moment I most likely did not press the number 1, but I never received any answer.(my discord nickname ".martwywsrodku")
I'm waiting for your reply, thank you
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I'm in the same situation as you right now, I appealed 5 days ago with a photo including my ID and a piece of paper with my Discord username written on it, but they haven't even responded.
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same i also appealed 9 days and still no response i think our accounts gonna be deleted after 1 months xD
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If they don't do anything their account will be deleted after 1 month?0 -
I am in a same boat with you. Yesterday got banned for saying that I am 5 years old. I made 4 tickets and none of em recieved any answer.
Ironically enough hope this message will reach this place, they didn't approve the previous one posted on other article1 -
I also sent5 messages 5days ago but I think discord is ignoring us
and they didn't even ask me my age when im creating my account and immediately deactivated my account. lol
I've actually almost given up and they will never reply. I'll let you know if they reply
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I mean they have clearly unstable bot, that can ban for like words “I am (number less than 13) years old”, even tho that means that you joined discord when you were 0 years old XD
Either way i am trying all types of contact. In around 8 hours I will try to contact Discord Support on Twitter1 -
can you add me on discord now? we must join forces
add me : arc.mes
that's my new acc
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I dont have the new acc yet. If in the end of week I won't get any response from support - I will make new one
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I hope this situation gets resolved quickly0 -
in the same boat as yall, been waiting for 7days, truly terrible support team
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Discord's twitter answer: Tickets are answered in the order they are received. Would be great to know which ticket they serve right now.
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they give everyone a break, their typical script for replying
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but im worrying about what if they delete my account after 1month
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Nightcrawler Ales thats strange cus my ticket 48280277 (8 days ago) hasnt received a response will my ticket 48408333 (3days ago) has been solved
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Huh? Thats weird. How fast did they answer on your last mentioned ticket? Maybe it is good idea to write another one tomorrow for me (Tomorrow will be 3rd day of their silence)
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well maybe its cus i did through technical support, i. seen a video on yt that technical support responds faster and it did
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Huh? Can you show the video if possible? I'd like to try through tech support then. Or maybe you could write how to contact it?
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Submit a request >> then choose help & support >>> then for the next dropdown choose technical support
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I just did. And I GOT a message on EMail that they have recieved ticket (The previous tickets it seems weren't even reaching them). Ill wait for some time with the new ticket then
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Welp I did try to write to tech support. Their bot answered me and said that I should to apply it for Trust and Safery team. I did a new ticket with age category and awaiting their answer
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i dont see trust and safey in report web, where can i sent new ticket to them?
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theres alot of people in the same boat. discord support is pretty much shot and they get to it when they feel like it, which is really bad. 200 million users you'd think they would have more than 90 people working support.
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same boat as yall.. i hope SOMEONE READS THIS AND GONNA ANSWER OUR APPEALS (i sended my Offical ID including a paper with my username) but no one ever replies
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i also sent with my id card and paper 8days ago and they still ignoring emails
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the support is so cheeks bro
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even riot games responds in no more than 2 days discord devs are just to busy ignoring child groomers
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it took them 10 days, but i finally got a response boys. Goodluck on yalls journey
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bro I requested for 10 messages to be deleted and we are on week four now
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