My account has been disabled and I have recieved the same response from discord.

Pop Smoke

• 29 de junho de 2020 15:43

My account was disabled for revealing/threatening to reveal information on a user. However, I did not reveal any user information as it was a tag on a bot called "notsobot" that when mentioned would reveal this persons address. To say that I revealed this information is ridiculous as it is a tag that is available on every server that houses notsobot. I have attached an image with a demonstration of this. However, I still apologize for even using this tag.

Furthermore, in my support request to discord, I explained how and why my account was disabled multiple times yet I recieved the same response "Your account is not banned." I never once mentioned that my account was "banned" I only ever used the term "disabled" so why has discord sent me this generic response 3 times.

I am so confused because from the 6 email and support requests I have sent out, I only ever recieved two responses which have been "refer to the original email" or "your account is not banned".

I hope someone from discord is able to provide me with a suitable response.

 

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  𝓥𝓪𝓹𝓸𝓻

  • 30 de junho de 2020 01:54

  Send a support ticket @ https://support.discord.com/hc/en-us/requests/new 

   

  This is a suggestions and feedback forum.

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  Pupper

  • 30 de junho de 2020 23:52

  Does your account say Account disabled when trying to login? Or does it say Incorrect password or username? 

   

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  Beatrice ▽

  • 26 de agosto de 2020 02:18

  Hello there,

  I'm so sorry to hear that. However, you cannot get support here, you can send your support ticket to the Trust & Safety team at https://dis.gd/contact.

  Or you can directly contact abuse@discordapp.com via e-mail

  Best Regards,
  Beatrice

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