How are support tickets for hacked accounts handled?

Comentários

4 comentários

  • QuacKwak

    Sadly, there isn't much contact from Discord you'll receive. Based off the fact this happened to me right before Christmas and I didn't get my account back until  just after new years I would say they work hard on recovering accounts back. Provide as much information as possible to help expedite the process.

    Additionally you might want to look at this github repository, namely the steps to remove it from your discord files or else your account will continuously be compromised. https://github.com/Stanley-GF/PirateStealer

    Hope the best of luck to you and hopefully Discord Support get your situation taken care of. Have patience, and don't forget that 2fa is an amazingly strong way to keep your account secure but the best way is to be very cautious of clicking on any unknown links or applications!

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  • Super Snivy

    Yeah I sent an email as well since I was also got by the "Try my game scam". Been waiting for days and still no update from them other than the whole "We've escalated your ticket" message. Also having 2fa is very important but not in this case because this scam will just override the 2 step sadly.

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  • UNiCuS angel

    Also the hacker has access to help desk

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  • Yoshizetsu99

    i had the 2fa on before i lost it 
    does that help with the problem of getting it back ?

     

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