Account Disabled for false chargeback months ago

Recently, my account got disabled after a hacker bought a Nitro Gift and refunded it, the issue had been resolved until a few days ago I got an email about my account getting disabled for a chargeback, but I had not made any chargeback and I was now using a different payment method, after a lot of emails, the chargeback that got my account disabled was the same as before. Made a bunch of appeals, and showed proof, both on the card and the new payment method, but just got the same unhelpful response.