This is a Help Center post.
Anyone can publish these posts, not just Discord staff. Bad actors often take advantage of this fact and send threatening messages (usually via verified bots) to users in an attempt to social engineer them and compromise their account.
If you are ever sent to a page on the https://support.discord.com/ website, do not trust or act upon any information.
More specifically, do not ever do any the following:
- Click on a link to go to another website
- Change the email address associated with your Discord account
- Give away any of your 2FA backup codes
- Scan a QR code
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For everyone: Craig is just a loser malding that I blacklisted him from my bot before he could sell the 10k tickets he stole.
Ignore everything he said above; Discord's staff team do indeed use the feedback forum for account-appeal related cases. They may also ask you to temporarily change your account's associated email address to a one they provide you (usually for investigation purposes).
Happy holidays and stay safe.
-29 -
Anything Craig said on his post is a lie, just ignore it. Discord often ask for email changes, it is an official account appeal procedure
-27 -
Craig Shut up loser.
-24 -
This post is a scam
-25 -
this 100% true guys dont get scammed dont do all that discord will not ask you to scan qr codes or change your email etc
25 -
Craig is correct. This is the community feedback part of the site and anyone can post here.
Appeals are handled in the requests/tickets part of this support site, not here.
24 -
This is true.
Discord will never ask you to Scan QR codes, Change E-Mails, Give out Passwords, Ask you for your Tokens or to put codes in the console, Because that is the Top 10 Best ways to get your account stolen.
Discord can just ban you or say that you need to leave "Server name". And never trust sites that go out of
Support.discord.com or discord.com
Stay safe
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this is correct dont listen to the other guys like potato guy or as there just butt hurt that someone called them out lol
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listen to craig, these other guys are just salty their scam got blown lmao
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yo
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The guys saying this post is false are scammers
14 -
This is completely factual, the first comments are just other scammer hoping people don’t spread the word. Discord communicates through email and will never ask for your password, for you to scan a QR code or do anything of the sort. There are official discord posts on this website but the look much different. You can identify a real one by seeing if comments are enable or if the website address looks like https://support.discord.com/hc/en-us/articles/ and not https://support.discord.com/hc/en-us/community/posts/ .
14 -
Craig is right.
The accounts named As, Praney, kadeyz and Potato Guy420 are just the angry scammers or the same person with alternate accounts who are now angry because the scam was discovered and is now unusable.
Stay safe and dont get scammed.
(i saw a certain video and want to support this here.)8 -
Greetings,
Discord does not ask users to change their account Information for any reason, all Discord official links would have dis.gd and or support.discord.com, Discord Staff have "Official Post" Flags, next to their username along sided blue small icons, which Show they're Discord Employees, Discord Employees would Never ASK for Personal Information, as they can view Information about your Account, do not fall for any of these scams, Report them to support@discord.com and or Discord's Trust & Safety Team via dis.gd/HowToReport
10 -
The amount of scammers in this comment section desprately trying to hold onto their obvious scam is amazing.
No, Discord does not ask for passwords or any 2FA information. In fact that ask you specifically to NEVER give out that information. In Discord's official safety guide that they created (https://discord.com/safety/360043857751-four-steps-to-a-super-safe-account) under "NEVER give up account information." You can find the following;
- DON'T give away your Discord account login or password information to anyone. We’ll never ask for your password. We also won’t ask for your token, and you should never give that to anyone.
- DON'T give away account information for any account you own on any platform to other users on Discord. Malicious individuals might ask for this information and use it to take over your accounts.
- DO report any accounts who claim to be Discord staff or who ask for account information to the Trust & Safety team.
Key information here that makes the scammers in the comments look silly is that the scam itself asks for the following;
- Asks for account information such as passwords and/or 2FA tokens
- Malicious links that misguide the user to a community post, not an official Discord post
- And accounts that send friend requests after you send a "ticket" to said spam, posing as official Discord staff members.
The only information Discord's team needs is the email linked to your account to reply to your support ticket. They will NEVER reach out to you first; you have to reach out to them first for support. Not to mention the obvious link scam this "support" is attempting to spread isn't even Discord's support ticket system.
You can find their support ticket system here; https://support.discord.com/hc/en-us/requests/new
And no, Discord does not "warn" you if you are about to be banned. This has never been a thing. You just will be banned after an investigation concludes and you have been found to warrent a ban. Clicking on external links you are unaware of is textbook "obviously a scam." You see it all the time in poorly worded scam texts or emails impersonating official companies.
Honestly, these scams are more obvious than the "I'm steam support" ones on Discord. Why the tell would a Discord staff member send a friend request when there's an onsite ticket support system they use via email. How are these scammers trying THIS hard to hold onto a scam so dumb lol.
11 -
Craig, I feel sorry for you but i just cant WHY ARE THE SCAMMERS COMMENTS SO FUNNY. The scammers think they really cool saying that "Yes, infact, discord does ask you for password and 2fa ticked." etc. Like, Discord didn't make it clear THE LITERAL DISCORD ANNOUNCEMENTS ARE DIFFERENT WHEN YOU ZOOM OUT. Like do they think were stupid? We'll... Some, yes but it does not mean all, and it does mean that those people do check stuff from LITERALY discord. Example for the said smart people: everyone who are not the scammers here in this comment section.
Dis is more stupid than a free nitro scam.Discord would also never do dis, but, here is a example what would prob discord do:
1. Outright give you a ban message via e-mail and put no reason for why you got banned;
2. Make you leave the discord server.
Thats all, nothing else, no this blababering and gibberish abt "Oh yeah, discord deffenetly gives you a warning and def asks you for ur 2fa token and password" like discord just gives warnings when, infact, they don't. They just don't.
(Side note: Idk why I decided to rant but i might just delete dis outright and maybe replace it.)
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Craig and a bunch of others in the comments are indeed, saying the truth.
Discord staff NEVER uses community discussions to announce updates or post anything in general. Please stay safe and happy new years everyone!
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Most downvoted comments defaulting to the top is very Discord.
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