Why is Discord marking my cases as solved?

Seika

• 16/03/2023 00:04

I put in support tickets for a hacked account, and all but one are marked as "solved". I still do not have my account back. If the situation is really fixed, then why don't they email me?

 

Discord Support is becoming even more disappointing. 

1

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  Amy

  • 16/03/2023 00:32

  Probably because you should only make one ticket, not multiple, so they closed the extra ones.

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  Seika

  • 16/03/2023 01:54

  Ah, I see how that can be true. Still sucks that they're looking at them and not replying to me, though.

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  BingChilling

  • 17/05/2023 21:57

  Yeah, you should make only one ticket, but waiting for 17 days and still nothing isn't fun

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