response from support
Hello.
I wanted to ask you how long have you been waiting for a response from support?
No matter what category. My two tickets were created over 14 days ago, they seem to be open. All others were immediately declared “solved” with no response. I will be very grateful for your help, because I do not hide the discord platform has probably the worst technical support of all the applications I use for communication.
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My case i have 2 tickets for the “Trust and Safety” team that i didn't get a response for a month and its still unsolved by now. My account was hacked and the hacker is using that account to make more victims as time passes, and meanwhile i didn't get a single response from them. Pretty disappointing.
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This is because you failed there 1 shot appeal for there poorly made support system. Once you fail they won’t let you try again you will just be blocked from the support email completely and your account will be deleted.
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This is a bit abnormal. I wrote to them and on Twitter and on Facebook and they don't give a damn about me.
I'm very surprised that they have such a support system looking at the fact that this is such a big application earning fat millions. Well, i will have to move to another platform, where all the nitro mode accessories on discord are free on other apps.3
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