Unresolved Account Disabling Issue - Need Immediate Assistance

Dear Discord Support Team,

I hope this email finds you well. I am writing to express my deep concern and frustration regarding the lack of response and assistance we have received from Discord Support in relation to our disabled accounts.

My brother and I have been loyal Discord users for a significant period of time, and we have always appreciated the platform's features and services. However, our recent experience with Discord Support has been extremely disappointing. We both encountered issues with our accounts being disabled, and despite submitting multiple support tickets, we have yet to receive any meaningful assistance or even acknowledgment of our inquiries.

We understand that you may have a high volume of support requests to address, but we believe that the sudden disabling of our accounts without any clear explanation or opportunity to rectify the situation warrants immediate attention. We rely on Discord for various aspects of our personal and professional lives, including communication with friends, colleagues, and for participating in gaming communities.

Given the importance of Discord in our daily lives, the prolonged lack of access to our accounts is causing significant inconvenience and distress. We have followed all the guidelines provided in the support tickets, including providing the requested information, but have not received any updates or resolutions.

We kindly request that you prioritize and expedite the review of our support tickets (Ticket IDs: [39388895] and [39290960) and provide us with a clear explanation of why our accounts were disabled and, if necessary, steps for us to rectify the situation and regain access to our accounts.

We understand that you value your users' feedback and satisfaction, and we hope that you will take our concerns seriously. We are eager to continue using Discord and enjoying all the benefits it offers, but we are currently unable to do so due to our disabled accounts.

Please understand the urgency of our situation and respond promptly. We appreciate your attention to this matter and look forward to a swift resolution.

Thank you for your understanding and assistance.

Sincerely,

Gendos

Shibro