EDIT 9/21/2023: My account was restored after providing the requested information for verification. I was able to redact my name, address, and other PII from my ID except for my DOB. My account was restored on Monday so I am a couple days late with this update.
Last Thursday I opened my computer up to find my account had been locked for “indicating I am under age while using Discord”. I have never done this. My account was locked without warning. Discord Staff did not even give me a notice that I was under suspicion and needed to verify my account. It went straight from business as usual to “your account is locked”. I complied with the request for information to verify my age. Yet almost four days later the only response I have gotten is one of my support tickets being closed. I am disgusted by the utter lack of respect I have been shown as a user, and and utter lack of professionalism on the part of Discord's staff. I would like to be able to resolve this issue as quickly as possible. Has anyone else been really let down in a similar way? If so what did you do? What was the outcome after submitting the required information to verify your age?
I hope we can get this resolved in a timely manner.
Thank you for listening.
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