How long should I wait after updating my age information with the Safety & Trust Team?

Dzi97246

• 06/12/2023 15:29

My account got disabled because I don't really understand English well, and I confused the terms "above" and "under." After I typed a sentence about age-related information, I got banned (disabled) within a few hours. I have submitted a request to the staff team, but it seems like they are ignoring me. I don't want to waste my Nitro. :(

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  İltankeje

  • 06/12/2023 19:19

  The same thing happened to me, has there been a response?

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  Imranjibaloch

  • 06/12/2023 19:23

  https://support.discord.com/hc/en-us/community/posts/19608890790295/comments/19617054321943

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  Vinely

  • 06/12/2023 21:46

  

  I'm still waiting any answer from support like 3 days…

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  Dzi97246

  • 07/12/2023 05:34

  
  To İltankeje: Unfortunately, when I tried to ask for help on Twitter, they responded in a way that was not helpful.

  
  

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  Dzi97246

  • 07/12/2023 05:35

  To Vinely: How to check my ticket number, thanks for replying.

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  Dzi97246

  • 07/12/2023 05:49

  I just found the results about the tickets, but it's still disabled after I trying to log in discord.

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  Vinely

  • 07/12/2023 06:27

  
  Dzi97246, https://support.discord.com/hc/en-us/requests is what u need?

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  Dzi97246

  • 07/12/2023 06:33

  Yes, tysm 

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  Dzi97246

  • 07/12/2023 07:07

  To Vinely: I just saw it, the ticket is showing “solved” but I still can’t log in.

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  Dzi97246

  • 13/12/2023 07:12

  Update: I just got my account back, after 9 days, cheers.

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