Bring Back the Separate DMs Tab on Mobile
I am writing to express my concerns regarding the recent change that merged the DMs tab with the servers tab in the mobile app. While this change may make sense for the desktop and web versions, it does not translate well to the mobile user experience.
Before the recent change, having a separate DMs tab was incredibly convenient and user-friendly. It allowed for quick and easy access to direct messages without the need to navigate through servers. This separation is a best practice in mobile UI/UX design, as it helps to streamline navigation and improve overall usability.
Forcing the desktop UI/UX into the mobile app disregards the unique needs and usage patterns of mobile users. It’s important to differentiate between what some users might prefer and what is genuinely the best practice for mobile app design.
I strongly urge the team to reconsider this change and bring back the separate DMs tab on the mobile app or at least make it as an option to switch between these two options. This adjustment will greatly enhance the user experience for those of us who primarily use Discord on our phones.
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Agreed agreed agreed! I keep trying to go to my DMS and muscle memory means I tap the notifications button instead. Removing the messages tab was a terrible mistake and means far more clicks to get to a core part of the app.
16 -
Agreed, this is such bad design for mobile users. I literally logged into my account on the forums for the first time ever, just to post/support posts on this. It's so, so bad and anti-user. I hope it changes very soon
13 -
I don't understand why Discord are going back to a worse way of using the app. Having the button at the bottom of the screen makes much more sense.
- It's easier to press it because that's where your thumb is
- Compared with having it at the top of the server list, it's always visible so you can see if anyone has sent you a message
- You can switch back and forth between your messages and your current server without losing your place
There are no good reasons for burying it in the server list. Muscle memory is a poor excuse compared to the many benefits of having it on the bottom bar. Anyone who says they switch between desktop and mobile and find the difference confusing must be lying as they clearly have the intelligence to adapt to an entirely different operating system and method of control.
It's very frustrating because I defended the new UI when it was being tested and rolled out, as it was an obvious improvement. People understandably complained when the new UI was forced on them because change can be annoying. But there was never any legitimate criticism of this change, only upset. That had quietened down but now Discord are rolling it back out of the blue. It gives the impression of instability and impulsive, ill-thought-out decision-making.
17 -
Please bring back the messages tab or at least allow users to toggle between the layout they prefer. This is not user friendly and makes navigation very difficult. I have deleted the app.
15 -
Everything that's been said is my agreement too. This sucks. Discord please put it back. The new DM page looks cramped, it's bad, it's better to tap on DM's at the bottom than reaching all the way up. Stop making it worse.
9 -
absolutely agree, I don't really use servers which means that when it first changed, I could just ignore the server button, now I have to scroll up a list. making your UX worse for the sake of muscle memory, especially when it's been long enough that everyone has already unlearned it, is really confusing
7 -
It should be an toggleable option the same way a toggle option for Swipe To Reply/Swipe To View Members should be introduced as Discord announced at the SAME TIME. It's not that hard, guys. Please.
7 -
It’s awful, I hate it. I want this one back.⬇️
9 -
I completely agree
5 -
I wholeheartedly agree with everyone! It was so frustrating to enter the app to see the formatting had changed. Discord should give its users the autonomy to optimize their experience based off of their needs, which should be in the bottom bar. Other apps have this function and it is amazing! They need to offer it for us as well so the side bar isn’t cluttered and difficult to navigate.
3 -
Having a proper UI for quick access on mobile made me use DMs more on mobile.
I went out of my way to rarely use it, but it being on the bottom as quick access made this feel like an actual chat app I wanted to use on mobile.
Guess I'll just go back to Messenger as the main friend group chat platform.4 -
This change is absolutely horrendous and makes me no longer want to use discord DMs as they're more inconvenient and I'm forced to look at my servers while just trying to stay in DMs. I hope that one day Discord will realize that there's a difference between a desktop and mobile application.
4 -
I complained when the new UI released, but the messages tab is objectively superior, please at least give an option to get it back..
4 -
Very on brand for discord to finally make a positive change only to revert it 5 months later after everyone's gotten used to it 😑
Please give us the DM tab back, at least as an option. I've been a discord user since 2016 and I've NEVER liked my DMs being in the server list.
2 -
They are doing what feedback says to do
https://discord.com/blog/refining-discords-mobile-experience-with-your-feedback
“Over time, we heard consistent feedback that it makes it hard to mentally switch between mobile and desktop. Splitting Servers and DMs apart on mobile meant the people and places you care about live in different areas than they do on desktop! “
0 -
The problem is, Discord just waited too long to change it back, which only gave people time to adjust to the new UI and then come to the conclusion that it's actually not so bad (although in some areas there's no denying absolutely awful changes that only made the app worse). Had the UI been reverted immediately following the outcry, people would have never had time to adjust, therefore people would have never come to like the separated DMs tab. However, people DID have time to adjust, therefore people DID come to like the separated DMs tab, and without any communication Discord then decided to (in their mind address the (already settled) outcry and) revert it.
The other problem is, Discord doesn't like giving people options. It's their way or the highway. They're gonna implement something their way, and if you don't like it... well too bad.
I guess it's a waiting game now to see if Discord re-reverts it, although personally I'm not holding my breath.
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Extremely Strongly agree.
If the mobile and PC versions have different designs and need to be like the PC version, just make it accessible from both places. No need to remove one.
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Bumping this because it still needs attention. Horrendous that they still haven't fixed this
1 -
They aren’t going to fix it because they have feedback saying lists of people want it this way, if this is problem for you, it would be best for you to delete discord and find a new platform
-2 -
Trust me, I would happily delete Discord and move to any of the many better alternatives. But that doesn't mean that everyone else who I communicate with on Discord will do the same.
I am just continuing to give them feedback on this and showing that there is interest in getting the actual mobile design back, as opposed to the current “desktop on mobile” thing they're going for.
They claim that they've made the current change due to consistent feedback, so we just have to give consistent feedback for them to revert and hope for the best.3 -
Welp best of luck with that , the vast majority of people have either already forgotten there was change or given up and don’t care anymore, so if they do anything at all it will be years from now
-2 -
lmao whats even the point of your comments nickwtn ? the whole point of this forum is for providing feedback, I don't know why you feel the need to tell other people Discord won't care about their feedback
I agree with skyelight, I'm going to continue to give them feedback that they should work on an actual mobile design and their decision to push the notion the mobile app should align with the desktop app for every little thing when they function so differently is just a poor design choice all around1 -
Don’t think I ever said “discord doesn’t care about feedback” that’s your extremely incorrect assumption. What I have shared which is dead accurate is that especially in this case you guys are in a very tiny minority which makes it almost impossible to get anything changed.
-1 -
Okay fine you didn't say they don't care, but you're certainly trying to make us feel like we can't get anything changed and so you are still trying to discourage people from giving feedback which still seems entirely unnecessary. So I guess I still don't understand the point of your comment or what you are doing on this forum.
Sure you are probably right we are in the minority but if this minority is vocal enough and provides enough feedback there is certainly a possibility we can make a positive change towards what we'd like to see in this app. why does it matter to you that we think or believe we won't be able to get this changed?1 -
Well for starters it matters to me because I know how feedback use to work, when there was a server , that duplicate posts got merged with all the comments attached and so feedback could be acted on easily. What you have now is a forum very disorganized to the point where it’s a huge pain of a treasure hunt to find what people actually want. Don’t get me wrong I’m all for feedback and am happy to say a lot has been implemented from here , a lot of though was things and people were better organized. What you have now is a splitter minority that is so stretched out that it’s extremely hard for any change to happen quickly and so takes years and years before anything meaningful happens.
Wish you guys the best but I really wouldn’t expect anything to happen soon.0 -
i just don't see how it isn't a toggle at this point. Clearly some people haven't noticed / don't care and some people want it back (myself included). how difficult is it to just add it to UI settings somewhere on mobile? That way the user gets to decide their own experience, instead of being at the whim of the dev teams experiments
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It’s not a matter of it being hard, it’s a matter of it going against standard ui design rules, you don’t give options because that means you have to maintain multiple ui’s which is very expensive
-1 -
That's not at all true, I don't know where you heard that. I can give you dozens of massive apps that have different UIs from desktop app to phone app. For good reason, desktop applications have different users and different functionality used in a different context than a phone app
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