Account got hacked - Changed email

Комментарии

Комментариев: 10

  • arachan23

    yes just send a ticket to the original email u use before u get hacked 

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  • Sayori

    Hi Michael,

    I'm so sorry to hear about what happened. The same thing happened to me and I had just woken up and was groggy and not in the right headspace. The person who scammed me wanted to verify my account and asked for me to send money. By the time I realized it was too late and my account was gone. My bank had to be called to cancel my card. It sucks. Like you, my phone number was tied to that account but even when I verify, I still don't have access to my account. I'm hoping discord will be able to get my account back. I'm hoping both our accounts can get quickly resolved. 

    Best wishes on your hospital recovery,

    Sam

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  • KEVIN

    Same. My phone number is stilled linked to that account, and the scammer only changed the email. Problem because when Discord requires the email to reset the password, even after verifying the SMS.

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  • Sayori (S)

    Sayori is my alt account. This one has my main, or at least HAD my main before I got scammed. Currently it's been 2 days and no news back yet. I really think that having your phone number should be enough in case of emergencies like this. Or a second email. Wishing the best to you too.

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  • Sayori (S)

    Update: First ticket got closed and they asked me to make another ticket. I did just that immediately when I received the notification. Here's to hoping they are able to solve the issue. 

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  • Sayori (S)

    Hey Michael, 

    By chance were you able to submit a request? 

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  • Sayori (S)

    Another advice is if you do make a new account, to use another email. Otherwise discord is more likely unable to switch back the account back to its proper email. I sincerely apologize for any Grammer errors.

    Sayori (S) has the email associated with my main (hacked). Sayori is my alt account that I had made. I'm also going to file a police report because I do not want anyone using me for having my identity being taken wrongly.

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  • Jam

    any update? 

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  • Michael Keeling

    Hi All, 

    I managed to get my main account back, all you have to do is keep pestering support and eventually they will help you resolve the issue, they emailed me a reset password email when they changed the email back. And I got in. Not that much damage done luckily, but they did block some of my friends so I just unblocked them and added them back, I also apologies to my other friends and told them what happened. 

     

    Thank you everyone for the advice and supprot. I'll be using this forum more often. 

     

    KInd Regards,

    MIchael  

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  • Wolfie

    I've been pestering them and they haven't responded to me at all. I either get automated or bot responses. Discord support doesmt seem to want to help me.

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