I joked about age and now my ticket is closed

Nightmarebaddreamb

I joked about age and i said thig like "9yo"

I submitted a ticket but it wasn't formal

So i submitted another i make it formal but it kept turning to "solved" i wrote some comments and it turned open again

In the 3rd day it turned to be solved again

I didn't receive any reply not even from a bot

Should i follow up ?

Or open new ticket ?

Are there still any hope ?

P.S : my first ticket is still open but i didn't receive reply on it even

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