account disabled because of chargebacks
Hi there. My account the astonishing#3458 got disabled on august 10th 2021 because of this "Our records indicate that there are one or more chargebacks associated with purchases made on your account." I have made 3 appeals and not once have they responded to me. Can someone please help me and tell me what this means?
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Hey,
please contact the Discord Trust & Safety Team at https://dis.gd/request!
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Lenni
I'd assume they already did that since they wrote "I have made 3 appeals and not once have they responded to me."
Appeals are submitted through the Discord Trust & Safety Team, right? SMH
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Hey Kief,
entries will be submitted as normal at https://dis.gd/request - However, today is Sunday and the Discord Trust & Safety Team is not working on the weekend.
Sincerely,
Lenni2 -
Lenni I did for now my 5TH TIME no response. Kief No response after 5
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what time of the day (pst) and what day(s) am i supposed to email them
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So, at this moment I just got notified that my account was disabled, and this was due to chargeback accusations. And these charges that were made, were used on a card that was disabled a while back, and everything on it was canceled, including the Discord Nitro subscription, but at some point it started charging again somehow, even though the card was canceled, the charges are being worked to get withdrawn because this is fault on some ones behalf. And I would love to get my account back, I sent an appeal, and I'm awaiting a response to see if I can hopefully resolve the situation, I was Soul.#3103, and thank you if you read this, anyone.
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the same had happend to me did you ever recover your account because of this?
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