Welcome Screening Not Working for Mobile Users
Hey discord, i've noticed a problem with new members giving me feedback on my discord server via DM's saying they can't do anything on the server and a few troubleshoots later , come to find out the Membership screening doesn't pop up for mobile users, this seems like an error on discords side, please fix this so mobile users don't keep joining & leaving my server, im sure others are having same issues!
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Hey Hey
I actually have the same problem on my server is there any way to fix it yet ??3 -
Exactly when I turned on membership screening the pc/latptop users its working fine, but for mobile users they are NOT able to see the accept rules popup/ complete steps to join. I have to manually assign them role which is supposed to be self assigned when they accept the membership screening box
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Has there been any fix to this or solution or something?
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Just figured this out because a user took the time to troubleshoot it with me. Why is this issue not more widely-known?! I'm thinking of the hundreds of users we probably lost, possibly more, who joined.. tried to chat.. and were red-texted with no recourse for resolving this issue. Put a warning sticker on this feature that *should not be used!*
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Hey all! Supposedly this was just recently fixed but people need to update their Applications.. and even some people who have updated (and even deleted and reinstalled) still having the issue. My recommendation: disable the function for a while if you care about server growth or set up an automessage to new users to inform them of a possible issue "Muting" them. I disabled the function on a couple servers and if you have the "welcome message" turned on you get the joinspam of all the accounts who were blocked.. it was hundreds upon hundreds of users in a couple of my servers.
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Have been having the same issue and haven't been able to find a solution anywhere on the internet so I just disabled it and went back to using Carl-bot verification via roles. I'm not sure if it's an issue with Carl-bot or Discord. The popup doesn't show on mobile or PC, so clicking on the react-role doesn't do anything and new users are effectively locked out with membership screening turned on.
A weird quirk I accidentally discovered for PC was that the membership screening prompt would pop up if I clicked on my name in the members sidebar (it only works if I click on my own). Then once I did that I could accept the rules and then verify. But something is definitely out of whack, as it should pop up automatically or have the banner at the bottom to click on, but none of that shows up.
The only relevant answer I could find from Discord was on this page https://support.discord.com/hc/en-us/articles/1500000466882-Rules-Screening-FAQ
Note: Before proceeding further -
- If you have a bot role gate currently enabled, make sure you re-enable perms on @everyone when you enact Rules Screening to ensure it works properly.
- We've ensured that pending members are not able to talk, dm, or react until they've accepted the rules.
It explains why people aren't able to react, but is in no way clear what permissions need to be re-enabled for the @everyone role in order for the screening to work properly.0
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