False Disabling Account for age limit

Okay so today when I opened Discord to chat with friends and sucks I found out that my account got disabled, for violating the age limit, which is false since I'm far above the age they required me to be on Discord.
Sure, they seem to be contact me back quite fast when I submitted the issue to them and tell me to use the email I use for that Discord Account but the thing is it's not possible to log in using your disabled account and I don't know why Discord hasn't changed this yet, I saw a similar post that was 1 year ago with the same issue with me.
To be fair though, the only way they accept the proof is through sending the email to their support email and with the same email used for that account but how am I supposed to do it when the account is disabled and signing in is obviously impossible to do.
I find this really frustrating, you gotta admit it, it took them 2-3 minutes to reply to my submit just to tell me to send it from the email that I used for my Discord Account but it took them forever to reply to the reply I wrote for the email. Like, you have no chance, no chance of providing proof through Discord, you just get straight up disabled, and their reply email are taking forever, I'm not even exaggerating anything, literally forever to contact me back. I'm slowly losing my patience, who can be perfectly calm when your account gets disabled and something important is going to happen on Discord the next day, if I miss one more chance to hang out with my friends on Discord, I will be highly disppointed in the support team of Discord.

Zhongli

31 Mars 2021 18:21

They went on a disabling spree lol, falsely disabled my account and my friend's account because of age limit too.

Dexter Wei

31 Mars 2021 23:00

I’m 17, so I’m pretty sure I’m above the age required everywhere. Someone needed to report me for being underage and I suppose they’re my haters since all my friends know my age.

Kommentarer