Discord Support Speed

izzy

My account has been compromised for a week now, I was told that my request was being forward to Trust and Safety team. Is there a way to know what's going on with my request?

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  • Alexanderclifford

    my account has been compromised too like 2 weeks ago and hacker added 2fa on my acount and discord support can do nothing about this lol

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  • Vanny

    my account has been falsely banned 

    doubt they do anything about it 

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  • DevMagicly

    Dear Izzy,

    Discord handles a significant volume of cases on a daily basis, and as a result, its support staff may be limited in capacity. However, Discord has developed resources to empower users like yourself to regain control of their accounts in the event of a compromise.

    If you find that your Discord account has been compromised, there are steps you can take to initiate the password reset process and regain control. Discord has provided a helpful article that outlines the necessary steps for resetting your password. You can access this article by following the link provided: here

    By following the instructions in the article, you will be guided through the process of resetting your password, which will allow you to regain control of your account. This self-service approach ensures that users can take immediate action and regain control of their accounts without relying solely on the availability of Discord's support staff.

    Please note that it's essential to follow the instructions carefully and take necessary precautions to enhance the security of your account once you regain access.

    If you have any further questions or concerns during the password recovery process, feel free to reach out to the Discord Trust and safety. 

    Best of luck recovering your account, and don't hesitate to seek further assistance.

    Sincerely,
    Devmagicly

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