My account was wrongfully disabled

Kommentarer

17 kommentarer

  • anane

    your account will be deleted in 1 month and tickets will be ignored as "solved"

    1
  • noahxo

    I hope not. I wholeheartedly know that this was a mistake. I don't understand why this is necessary either.

    2
  • anane

    i'm waiting for unban since 17th may)

    1
  • Scalosian

    My 7 year account was also suddenly disabled 5 days ago, and I'm in the same boat as you. I'm positive that it must be some kind of mistake, because I've never done or said anything remotely ban-worthy (I've never been banned from anything before!). 

    They didn't even give me a reason for it, just suddenly disabled my account. I've opened tickets, posted in the forums here, tweeted at discord and discord support, DM'd the discord support account on twitter, and reached out on reddit. I have yet to receive a single response from a human. The closest I've gotten was Clyde bot saying "yep, your account is disabled!" in a ticket. Trying to get Discord to help fix this is demoralizing, and I'm out of ideas. Upvoting your post for visibility. Best of luck to you. 

    5
  • jokerswild44

    I still haven’t heard anything back from Discord yet. One of my friends who filed an appeal (she appealed in my favor) on the same day as I filed my appeal 5 days, and she heard back from Discord only 3 days after her appeal but it has been almost 6 days for me and still nothing. Discord told her that it was not her concern because it wasn’t her account that got disabled. I am very positive that my account got disabled because it was collateral damage when a server that I had just recently joined likely violated TOS and got deleted and my account got disabled because I didn’t leave the server in time before it got nuked. I had my account for 4 years and I really want it back. 😞

    2
  • Jack

    I have the exact same problem except mine is with posting private info. They must have some sort of system that flags anything that looks bad. I was planning to go to the movies with my friend and I posted his address in our chat so I could remember it 3 hours later I had my account disabled for it. 

    As you said, So much DM history and memories were made on my account and to lose it over a misunderstanding is so disappointing.

    I understand how you feel man. This Sucks :(

    4
  • Ascriam

    The same situation. Blocked without proof. They respond with default bot messages. They usually don't go to a meeting. I say goodbye to my five-year account and my legendary history

    2
  • Terr

    Open a ticket and in the mean time, hit up Discord's support twitter. I got my account for THIS SUPPORT WEBSITE suspended because they closed my UNSOLVED TICKET and I kept making a NEW ONE and they hated it. :) So... I'm going nuclear and blowing up their communications on all fronts. Speaking of which, please go to my tweet (here) and reblog it with an @ for @Discord_support so they'll HAVE to see it regardless of if they want to or not? Thank you.

    2
  • noahxo

    I can see a lot of people are in similar boats, which really sucks. I wish you all the best in getting your accounts back. Mine will be deleted permanently in 14-30 days which I really don't want.

    Support said to me through a bot that my account won't be reinstated but I don't want to settle for this.

    2
  • Jack

    They say if you reply to the bot in the ticket it will get pushed to someone but i dont know if they will get to you in time :(

    2
  • Jack

    Like a few hours

    1
  • Jack

    I just got a reply saying that my account won't be reinstated. All this over some silly miss understanding

    2
  • الظاوي_66

    Hello comrades, there are a lot of spelling errors in my mother tongue and translating them into English because I am facing a calamity in the formulation of words or in the expression of singular words Oh my God, I am really tired and embarrassed, so you have an excuse, so I like to be silent, most programs do not make my speech easily, so Hello comrades, there are a lot of spelling errors in my mother tongue and translating them into English because I am facing a disaster in the wording of words or in the expression of singular words Oh my God, I am really tired and embarrassed, so you have an excuse, so I like to be silent, most programs do not make my speech easily, so I 😔🙏

    -1
  • jokerswild44

    @Sasha Sabin 1997 Are you saying that the Discord network got hacked or something?

    1
  • jokerswild44

    I am going to say that they are definitely ignoring their platform users. Their customer service doesn’t exist or care anymore and they only respond with bot messages and don’t have an actual human contact you until after it is too late to recover your account.

    1
  • Evan Proffitt

    This happened to an employee of mine immediately upon verifying her phone number on a brand new account with a brand new email. Insta-ban, no details, literally one minute after verification.

    0
  • jokerswild44

    They need to make it a law that every single social media company has to have a mandatory (human) customer service team

    0

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