Support takes too long to recover hacked accounts

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7 kommentarer

  • custom

    Hello! This is coming from someone who fell for the same scam! So for my experience and from other friends, it takes around a month and a half for Discord to reinstate your account back to your original email. It could be longing depending on how much info you provided and what time you submitted it at. Just be patient, you will get your account back! Just dont make other tickets as that will push you back into the queue. (I learned that the hard way) Hope this helps! Also for your email problem, just tell them it was not you who made the account, because I had that problem too and Discord removed the account. Also once you get your account back, your phone number and 2FA will be removed, so add them back ASAP.

    -Custom

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  • key

    Thanks for your response.
    I have told them that I was not the one who made the account but that was around 29 days ago and I'm pretty sure the account still hasnt been deleted.

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  • Kensudo

    Don't get your hopes up. I'm saying this now so that you don't have to deal with it later on. I just got an email back from discord stating that it can be recovered. If they setup 2 factor auth, it cannot. You have to use 2 factor auth to reset your password so you will never get your account back since discord refuses to do anything about it. Maybe there is still a chance but don't get your hopes up.

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  • key

    My account got deleted thanks to discord taking their sweet sweet time with my ticket

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  • Incarnate

    You mean they were able to recover your account in this manner?  They told me there was nothing they could do to get my account back to me.  I gave them a few servers I recalled I was in as well as how I got hacked and nothing happened besides they couldn't reset the email on my original account due to privacy reasons.

    At that point I let them know that I don't plan on buying Nitro, even though I liked it well enough, because I was dissappointed in the account protections for hacked accounts.

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  • key

    No my account is now deleted, gone because I got no help from support

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  • Niño

    Check my post aswell i have the same bro i have had discord since 2016 and i dont know what to do anymore or whats going on.

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