User's accounts are getting disabled for no genuine reason, including me.
Saturday, January 20th 2023
This January 2024, lots of people are experiencing their accounts getting disabled unfairly, a lot of people are complaining about it on Reddit in r/discordapp.
When I got disabled, I went to check my email, and according to the email Discord support sent to me: my account got disabled because they suspected I'm under the age of 13, though they are wrong, I'm 16, turning 17 this year, and no I am not breaking the rules of my region's age consent, and this issue happened to me days ago.
According to the subreddit r/discordapp people are getting disabled because they suspect they're “scamming”, “under 13”, “bot automating”… etc. but none of them are true, and some got INSTANTLY disabled for inviting bots to their server which was odd, the worst part is that a lot of them got disabled without getting an email about the reason they got disabled, thought some did get emails like me.
Well they said that I'm under 13, but I'm 16 and I was sure that this is gonna be fixed since it was a misunderstanding, so I sent submitted a request to un-disable my account using the link from the email, and I followed everything on what to fill in the submission, I had to post a picture with my face, my national ID card and a paper with my username written on it, I definitely was not comfortable sharing my face and ID, but it was for the best, I can't let my account that I had for years, with lots of active friends that I can't lose, and a boosted server of mine that I must manage, so I had to do that.
Plot twist? They did not reply. So I sent the submission twice, for some reason the second submission became “solved” while there wasn't any reply from the staff and my account is still disabled, the first submission is still open, but still no replies, I reposted the second submission, and still no replies, I contacted them through their Twitter / X, @discord and @discord_support but both did not reply aswell, now I'm stuck.
I know disabled accounts will get deleted after a period of time, and a lot of the unfairly disabled accounts already got deleted, and I don't want this to happen to mine after all what I have and did in my account that I don't want to lose, I can't even save data because it's disabled.
Discord. Please fix this.
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It’s a widespread issue and I’m not seeing any indication that anyone with any responsibility inside Discord cares about it. Social media accounts of Discord that normally reply immediately to any other kind of query completely ignore you when you bring this up. They’re hoping we will all just go away quietly.
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god they got me over spam for no reason and luckily they solved it but when I went to reset my password and log back in i immediately got disabled. got that solved today and then it happened again lmao
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My account was banned just because I tried to accept a friend request, then a captcha appeared and it just failed even though I did everything right, they lifted my ban but as soon as I logged in and said hi to a friend, my account was deactivated again.
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Recently, I've been disabled for spamming. I keep contacting support and they reactivate my account. Once I log in the account, 10 seconds pass and it just gets automatically disabled. Anyone have any clue what to do?
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I fixed this by leaving all servers on the web version, I could never do it on the client version, always just instantly disabled me.
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Well we won't let this happen. Let's hope everything will get fixed eventually
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And I'm seeing a lot of users complaining about it in this feedback side
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Woke up to 4 TOS emails inside 60 seconds of each other that don't actually tell me what I did and a 5th saying I've been banned for spam. Sent in a support ticket almost a week ago and haven't gotten a response.
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They got me for spam apparently i was just sending a friend request and poof a captcha appears and my account is disabled
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I was falsely permanently suspended yesterday, still no reply, hoping for a quick communication with them :c
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There are alot of strangers and pedos in discord, people who harass teen people but discord doesn't give a single f about them, but if you make a new alt account to get less dms from them discord bans it for spam account, you're amazing discord.
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I just got disabled for clicking an invite link, Im trying to contact support. Did they ever reply back to your ticket?
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I also got disabled by spamming after I clicked join and completing the human verification. Hope they will respond ASAP :(
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Dalloc2's tip worked for me, i just left all servers on the web version after being asked to change my password and stay logged in, it finally stopped the desabiliting cycle.
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Any updates on your account? did you get it back? is it deleted?
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I haven't yet receive any response from my request ticket. I think like it's already 5 days.
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i got my account disabled for commiting the crime of "creating the account" apparently, because as soon as i finished creating the account and tried to log in for the first time it said it was disabled
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i literally created a account and then my account got disabled for “spamming”
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same thing to me like Septentriomerak, I created the account and tried to log in, It said it was disabled, i do hope they find a fix for this clear bug
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