Account Suspended for being in a server
About 2 weeks ago, my account was limited for being in a server that has violent extremism. I didn't even know I was in the server honestly. I have discord nitro, and I am in almost the max amount of servers. (Lots of small ones too that I joined off disboard). I made a ticket, it got a useless bot reply saying I should've gotten a message. I replied saying my issue was not resolved, I want to appeal, but I NEVER GOT A REPLY. And the ticket is marked solved despite me replying I want to further appeal???
Then a few days ago, ANOTHER server I am in, got marked for the SAME thing. I did not know I was in these servers, not to mention, I did NOT use the servers that got deleted for TOS. I did not speak in them or even know I was in them. I don't understand how my account is permanently suspended for just being in a server. Not to mention, what if it was a private channel I couldn't even see?? I don't understand how a user can get their account nuked for just existing in a server that breaks TOS, when they do not moderate the server or even use it.
I paid for a year of nitro, it's an OLD account, along with a lot of close friends on it, probably confused where I went, discords the only social I really use. I opened a ticket, but it's been 3 days. I am reading that they may not even reply till after my account is deleted. And if they do reply, I read that it's just gonna be the bot auto replying, marking it was solved. And that the account would be deleted not long after. I honestly don't know what to do?
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This is why Discord sucks.
Like, it's incredibly hard to rejoin servers without creating an permanent bookmark link, in addition to having an cap of the number of servers that you can join. And to top it all off, you're held liable for whatever goes on them on an 24/7 basis.
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Yes, I don't understand how actions were taken on my account for a server breaking TOS, that I had no part in. Not to mention, ALL my tickets are being ghosted, I have only gotten bot replies. I have made tickets in other categories at this point. And I am trying to beat the time limit before my account is auto deleted. I have had tickets get marked as solved despite no reply after my reply. I do not understand what to do.
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Discord has the logs of youer actions if you didn't participate in the said server they know it.
This happened to me, and even though i didn't know that was happening in some server i was in, since i mute all and forgett about them.
They banned that account, after a month of waiting for reply here, they told me:
You were part of a server where something bad was happening “wont be reinstated”.
Something is off with Discord support..5 -
Yeah, that's not even the start of it, lmao
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