Fixing 2FA

Kommentarer

71 kommentarer

  • IHavePartsAndFPE

    I honestly don't know why this post is getting down votes, this is a good idea to fix the problems of lost accounts

    29
  • Ada

    Lost my main account that i've had since 2016, it's had countless discord nitros and has multiple accounts linked into it. It's also still linked onto the original email and has the same phone number hooked up to it. But just because I don't have my 2auth codes they disallow me from recovering my account. You'd think having all that information would be enough to get your account back.

    27
  • FstMario

    Bump,

     

    2FA is completely and utterly inept right now, it's impossible to get codes or have a QR link that remotely works. It's a broken system that simply allows people to be locked out of their accounts

    24
  • Insane Proxy

    I feel like there should be a way for the original account owner to obtain their account back if they're requesting from the original email. It makes no sense to me that you can delete an account but can't recover it. I had to reset my tablet and the browser version keeps logging me out, so when I went to log in on my tablet I wasn't logged in anywhere. This feels so unfair, especially when I've been paying for Nitro for well over a year. At least they refunded my money for this month. Most other services have ways to fix this, why doesn't Discord? 

    15
  • Clone

    I have a suggestion, what if an account that is inactive or not logged in in six months will be deleted.
    But, a month before will get a notification from the discord bot to ask the status of their account usage.
    I hope they eliminate 2FA for accounts that have been inactive for several months.

    13
  • ENZO

    Clone Except that, you should very much blame Discord, because other services will take a glance at your purchase history (such as that of Nitro) or will understand that obviously if you're communicating from the email that the account is owned by, that you should be able to ask to get back in with a one-time password. It doesn't make sense how you can straight up delete an account with the email you use to sign-in, but not get back into it.

    7
  • Clone

    I still hope my account returns.

    Everyone must have a screenshot of the code used to make 2FA, so if something bad happens, you only need to re-generate the code with the screenshot that you have.

    Unfortunately I do not.

    6
  • sheppard1k

    if there a way to get your backup codes through email?

    6
  • Train3r R3D

    i reply to the gmail and the supporter is not getting my main account back that i lost! the supporter sucks and wants my main account deleted idk whats wrong with supporters. that will be great idea!

    5
  • Arsène Lupin

    Big brainer guys why can’t you just email us the 2fa backup code when we can’t log back In cause most people can log into there gmail easily

    5
  • Aludian

    Almost 2022, still holding out for a fix for legit account owners to get their Discord accounts back. Email backup codes, which were already generated, should be possible. Many other services allow the email on record to receive account access information. I can't imagine how many thousands of these unrecovered accounts are out there.

    5
  • foxehkins

    This same exact thing happened to me. I was so mad to have lost my original account and of course support couldn't help. Blizzard is great with verifying you if you aren't able to get into your account, but Discord doesn't even want to work with us in retrieving them. 

    4
  • nyx²

    I recently lost access to my account because my laptop's registry got corrupted and it wouldn't boot up. In the end, I had to reinstall a fresh version of Windows and I lost all my files including the 2FA backup codes. I've had the account since 2018 and I've been quite active on many servers and I even owned a 1.4k server of my own. Furthermore, I had hundreds of people added who I felt I needed to keep in touch with. I'm willing to send a video showing my laptop and the email I'm signed into(which is linked to the account I lost) or anything along those lines. Discord seriously needs to fix this sooner or later as it's becoming a nuisance for tons of users.

    4
  • Lor Is Deleted

    you guys wanna know the weird thing? when you send email to the support team and the automated bot sends you a link to article about deleting your account you're actually logged into your lost account but only for that page for some odd reason. kinda sad that all this can be avoided by a simple link

     

    3
  • neon

    Fad3dM3mory you can disable 2FA on your desktop using a backup code (no dashes or anything). That way you should be able to log in to your app, it worked for me

     

    3
  • Skeppy8924

    I have the same problem. I Reseted my phone fully and lost my  Google Authenticator and I also lost my Backup codes. R.I.P Account


    {Edit
    This is my alt account, my Main is Skeppy 2.0#8618

     

    3
  • Aru

    your guy's reasons for being locked out of an account is so much different than mine I didn't save any backup codes and I deleted the authenticator app I was using for whatever reason and at the time my friend wanted to use my phone to log into his account to tell his friends he'll be gone for a while since he was grounded and I forgot about my 2fa lol and my friend ended up getting his phone back like 30 minutes later, It's been 3 years and I'm still hoping to log back into it lol

     

    3
  • heinley

    Happened to me a few days ago. I had my mobile and email linked. My phone got wiped, which also had my back up 2FA codes. I pleaded that I can prove I own the account, but they merely suggested to just get it wiped and deleted. I hope someday they realize there's a flaw in the 2FA procedures. Have us prove we own it better to get the 2FA removed. I tried "resend code" for my mobile several times after which suddenly, the number got removed from my account, thats just super unfair.

    My account was made since 2015, its almost 6 years old. All the messages, servers and etc gone....

    3
  • Clone

    @𝙭𝙙𝙚𝙖𝙩𝙝𝙘𝙖𝙠𝙚 R.I.P your account.

    BTW, I'm still following this topic, because I still care about my account.

    2
  • 1𝒦𝟤𝒞𝟥𝑀

    I could not agree more.  I had my phone and laptop stolen.  I was unable to get my old phone number back because I had reported my phone stolen and purchase a new phone plan requiring me to get a new number ($$).  Later I attempted to get my old number I was told it had been reassigned and the new user will not respond to messages requesting the discord code.  

    2
  • ENZO

    I'm also having the same issue, this is really depressing. I am writing this from an alt. I really don't want to lose 4 years' worth of memories. How come services like Google and Playstation are willing to understand if you do not have your 2FA and back-up? There are so many services out there that will give you some leeway if you forget those two. Yet, Discord does nothing for you. Don't they have access to see stuff such as your birthday? Can't they introduce a system of security emails? Why do I need 2FA to change my password if I am literally accessing it from the email that my account is assigned to, I get that it's a security measure, but it just seems really unreasonable that they cannot make an exception when you contact support to get an account back. It's highly anti-consumer and they need to fix this urgently.

    2
  • godz

    Second account, other account had nitro that someone had bought for me. I had been using that account for 2 years. First time I have ever needed to use this account. I think this is a good idea. Upvote

    2
  • SeineMausiCakes💜

    Enzo l have said that same exact thing l completely agree with you

    2
  • Bella♡

    The most frustrating this is how I lost access to my accounts, it had to do with that recent system error that sent out people false alarm account breach errors. I was logged out of everything and my F2A was lost when I replaced my phone. I didn’t know I could disable F2A

    2
  • Zarakik

    I lost my phone in 2019. I emailed in Jan 2020. No fix. I emailed them again today and they feed me the same bullshit they fed me back then. Even the automated message is the same. And they even want me to email them so they can delete my account but not restore it. I've paid for nitro and have proof of my last messages with people and all sorts of stuff but they keep turning a blind eye and don't want to help people that are locked out. I don't know if they boost "NEW ACCOUNTS" statistics this way or what the goal is but its total bs!!!

    2
  • SeineMausiCakes💜

    That’s most of us here aru even op we all don’t have back up codes or lost 2fa .. I saved back up codes for the one previous then unlocked 2fa then re locked it didn’t save those codes always log out clear history and then switched phones factory resetting the old one losing 2fa google didn’t save any codes or anything and yes still waiting for them to come up with a solution of sorts lmao

    2
  • Kɑrmɑ

    Well, the exact same thing happend to me yersterday. This is an alt account btw. It's frustrating that a week ago I bought nitro, and I can't use it. :( And annoys me the fact that, they can delete your account, but can't help you recover it. Discord needs to change this thing. The last 12 hours I just wasted my time trying to fix something that can't be fixed. :(

    2
  • SeineMausiCakes💜

    Yes I spent lots of time trying to get back in too just don’t ask them to delete it we all try to wait it out I too thought the same if they can delete it why can’t they just let us back in?

    2
  • Gabisa

    Discord You Really Have To Fix This!!! It Has Been 2 YEARS

    2
  • FeelYaAlien

    Same problem here, the problem is, I do have a phone but it has no credits in it so I can't receive any calls or DMs. Urg, I just want my account back. I'm the owner of 3 servers, two of which have no additional staff to deal with new members, how am I supposed to deal with them if I can't log back to my account and Discord still hasn't emailed me back?

    2

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