Main account got disabled for no reason.

My account got disabled like 3 days ago for no reason whatsoever. I got a mail saying that I violated TOS because I was "involved in malicious hacking, fraud, account or credit card cracking, and/or attempting to damage a computer network or machine."

I am more than sure that I have not partecipated in any of the activities mentioned above, and they haven't responded to my support query that I sent them more than 48 hours ago.

What should I do? I really don't want to get my account deleted, it's going to be like 3 years old at this point.

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