My account was disabled for suspicious activity

Poo

• 18 Januari 2022 22:14

I received 2 emails from discord stating that my account had been disabled because "we detected suspicious activity on your account and believe your account may have been compromised." and the other saying that "We've found your account to be in violation of our TOS or Community Guidelines. Discord has disable your account for spam and/or platform abuse." I believe this is a very clear mistake. I've been locked out for almost 6 days now. I need urgent help! This is stressing me out. The account name is ".The Cho-Man#3632"

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  Poo

  • 18 Januari 2022 22:24

  To add, in the first email, there was a token to change my password. Once I changed it, it stayed disabled. Also, e-mailing abuse@discordapp.com (Ticket 20189028) did not help at all. Same goes with the support ticket I submitted (Ticket 20171025).

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  digimbyte

  • 18 Januari 2022 22:43

  vote for better 2FA https://support.discord.com/hc/en-us/community/posts/4419386395287-Enhanced-2FA-Security

   

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  Neoisvibin

  • 19 Januari 2022 19:29

  I was disabled for this too!!

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  Poo

  • 20 Januari 2022 16:29

  Neo, have you been able to contact discord at all? Or if you find any fix be sure to send this here.

   

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