Discord account disabled for Chargebacks.

Furakua
  • Düzenlendi

Well, i was just using my discord account normally when it got disabled, i NEVER issued a chargeback, but despise that i've got an email saying i did chargebacks and its against TOS so the account is currently disabled.

I've contacted the support now, to appeal for it, but it has been 5 days since that request, and im not entirely sure when they will even get back to me.

Any idea what i can do? I really need this account back as i need to contact a lot of people for specific reasons.

The account linked to this issue is Furakua#4549.
The email Linked to the account is francotrove12@gmail.com
And the ticket number is 31599307

(This account doesnt have the same email, as i had to use an alternative account to even fill this issue because i CANNOT access the Furakua account at all.)

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Tarih Oylar
  • Amy

    If you paid with PayPal, go to their resolution centre and check if you absolutely don't have any open disputes. Possibly contact their support and ask as well.

    If you paid with a credit card directly, perhaps call your bank and ask if they disputed any transactions on your behalf.

    Also you can check the status of your ticket at https://dis.gd/mytickets to make sure you don't miss any emails

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  • Furakua

    Amy I didint paid with paypal, I paid with a credit card, I've already checked with the bank, I have never ISSUED a chargeback for the payments of my account, nitro was paid,money was taken, just how its meant to work

    Also i cannot check the status of my ticket,as the account linked to the ticket IS disabled, so i have no way to access it or anything related to it.

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  • Amy

    Support site accounts are separate from discord accounts. You only need to have the same email as your discord email. So if you can't see the ticket under the support site account you're typing from now then simply log out, click log in, and click the "Have you emailed us? Get a password"

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  • Furakua

    Well, here's the account, and sadly still the ticket is going on is fifth day, and still 0 answer from the support, hopefully i can get an answer this week.

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