Discord ignored me

Hello, so, as I said in the title, discord ignores me, I have a really bad situation, my account was disabled due to the fact that I accidentally wrote that I am 12(I am 17), I have been waiting for a response for 5 days, before that I made another request that it was resolved in 20 minutes without even receiving a response, please discord if you see this response to my ticket with this ID : #42788408.
Reply to me as soon as possible, I don't want my account to be deleted just because I don't get a reply. Have a nice day!