The February 2020 update is hell for disabled and neurodivergent people.
This 'update' adds so much noise, both by adding in the new emoji bar, auto-darkening messages when hovered over, and also with all the changes to text formatting that make it ever more cluttered and disorganised, ruining text purposeful text formatting, etc.
Please bring back the grey line between people's messages, and go back to the old unread messages line.
As someone with autism it's proving very stressful to read text chat in servers, especially very active ones, and it's given me a headache.
I struggle to see how this update managed to get to release, when it's abundantly clear that people are extremely unhappy with it, but neurodivergent and neurotypical alike, because nobody likes unnecessary noise. The only new feature that seems fine is the little timestamp to the left of individual messages when hovered over, but the fact that it's part of the darkening of messages when hovered over really ruins it.
If it's not broken, don't 'fix' it.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Idk if they hired some new people or something but man, they're really causing an uproar with these updates. How did they declutter something that didn't need it but cluttered everything where it counted?
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Absolutely no one I know is happy with these changes.
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It's not necessarily only a problem for users with accessibility limitations, removing that little separator between different users' messages just makes the whole interface look garbled even for regular users, and makes it especially hard to tell whose message is whose at a glance when people have the same or similar role colours. It's less of a problem in standard mode but compact mode just looks like a massive wall of text now, it's abysmal. I'm glad the team is trying new things but with the new tiny reaction menu being so easily misclickable and the arbitrary removal / rescaling of UI elements, this update just seems like a step backwards.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please
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YES! A million times yes, thank you for saying this! Discord, like every other company, needs to be more aware of their neurodivergent/disabled users. Updates like these just go to show how little thought is being put toward their userbase. Hopefully, with all the backlash its received, they'll roll back this update.
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Discord developers, give us permission switch to old version chat. Please.
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Absolutely this is my main concern also, yes it is annoying (and poorly thought out) the changes are for quite a lot of us but the accessibility concerns for those who don't fit that mold is really very poor (whether it be epilepsy, some kind of motor functionality or even just each humans observing and processing visual stimuli and information differently, this current UI is far more straining and just makes the experience more anxiety inducing and tiring which is amplified if you have disabilities of any kind)
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us more options instead of just forcing us to live with your "improvements".
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Discord developers, give us permission switch to old version chat. Please.
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Dear Discord developers. We are your community and we are asking you to give us an ability to bring back an old chat version or just to switch back to it. The new version is not satisfying and makes Discord less enjoying to use.
With best regards, DEDNET community!11 -
I'm keeper of a relatively chatty server and a full time UX/UI designer. Generally, I think you're all on the right track and keep getting better all the time. This update bears some feedback, though.
As people are already indicating here, the change to the spacing between message groups (in addition to other items) makes it feel more claustrophobic and cluttered.
Some of the biggest issues I see with the new spacing:-
No longer scannable/skimmable. One of the biggest advantages to the original spacing as an admin/mod on a few servers was that the channel content was easily skimmable. The reduced padding between message groups makes that almost impossible to do now, forcing me to take considerable extra time to stop and read each message more closely-- not actually a good thing when I might see hundreds of messages pass through 40+ channels a day.
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Accessibility is now a (bigger) issue. Others have made mention of it here (OP included) but neurodivergent people and disabled people can and are getting overloaded by the overly busy appearance in the new UI, making it hard for them to track and participate in conversation as readily.
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Emoji bar is intrusive. As nice as the hover effect is, placing it between the message groups is a little confusing when it comes to determining which message you're reacting to, and the most-recent icons display is a bit oversized, distracting from already cramped message content.
- Tightly-packed text just 'feels' uncomfortable. The narrower space between messages (even after finding the spacing adjustment in appearance settings and boosting it) feels clautstrophobic at best, and is pain-inducing for people on medium or smaller displays, or who are susceptible to migraines/eyestrain.
One last thing: while the ability to boost spacing in Appearance is nice, I don't think it's quite enough to offset the overwhelm and fatigue the current UI presents. Additionally- it was really easy to miss that setting. I certainly didn't notice it until someone else pointed it out to me, and I went actively seeking a way to remedy the cramped new look.
You've all made some great strides in the design, but iterating on this one a bit more and consulting with some folx for the sake of accessibility might be a good idea here.
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No longer scannable/skimmable. One of the biggest advantages to the original spacing as an admin/mod on a few servers was that the channel content was easily skimmable. The reduced padding between message groups makes that almost impossible to do now, forcing me to take considerable extra time to stop and read each message more closely-- not actually a good thing when I might see hundreds of messages pass through 40+ channels a day.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat.
The new chat is difficult to read and makes everything jumbled.
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Discord developers, give us permission switch to old version chat. Please.
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Discord developers, give us permission switch to old version chat. Please
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If nothing else, please just let us hide that reaction bar. The emojis are severely distracting and totally unnecessary. It was perfectly fine the way it was before.
I guess Discord itself will be less of a distraction now that I can't stand using it.
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Discord developers, give us permission switch to old version chat. Please.
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