Locked out of Account
I was sending a link to friends to sign a farewell card. I am now locked out of my account and when it asks me to verify by phone, it says "you need to update your app to verify your phone number" on my phone and pc even though they are already updated!! It is very frustrating and now I am locked out of my account.
-
Same issue here. On my end, I don't have my number linked to my account because somehow, it's linked to an unknown account so I only have 2FA and email verification on. There isn't any option for email verification though
0 -
same here. i cant do anything about it and can just hope it fixes
1 -
same here... I reinstalled discord, nothing helps. I'm on android and windows
0 -
After some back and forth with CS and potential solutions,
Upon checking with the team, this issue with verifying the account is currently a known issue that is on our team's radar, and I want to reassure you that our team investigating this further and working on a fix.
Please note that our support team does not have an ETA for when a solution will be available, and we won't be able to offer an update or provide the progress and status for this specific bug.
Below were the potential solutions CS gave to be btw. Didn't work for me but might work for you.
1) Completely reinstalling the app and then also restarting your phone
2) If you're currently using the battery-saving mode, could you switch to normal battery mode
3) Switching from data to Wi-Fi makes any difference0 -
I got help too! For me, this solved it:
First, could you check and make sure you're on the latest operating system version, and that your drivers are up to date? After that, can you try restarting your device then reinstall the app following these steps?: https://support.discordapp.com/hc/en-us/articles/209099387
Make sure you double-check those AppData folders shown in the article, otherwise it may cause some issues during the installation process.0 -
WHY ARE WE FORCED TO VERIFY THROUGH A PHONE NUMBER??? THAT DOESN'T MAKE ANY SENSE
0
Yorum yazmak için lütfen oturum açın.
Yorumlar
6 yorum